Professional Summary
Overview
Work History
Education
Skills
Additional Information
Timeline

Sameera Perera

Hilton Garden Hotel
Staten Island,NY
2018
years of professional experience

Dynamic customer service professional with a proven track record at Hilton Garden Hotel, excelling in problem resolution and effective communication. Recognized for enhancing operations and fostering teamwork, I leverage strong decision-making skills to deliver exceptional results in fast-paced environments. Committed to maintaining a friendly, positive attitude while achieving customer satisfaction.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Work History

Front Desk and Customer Service

3 Years 8 Months
Hilton Garden Hotel | 07.2013 - 03.2017
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information, and provided solutions to problems.
  • Resolved problems, improved operations, and provided exceptional service.
  • Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.

Driving With

Uber | 2018 - 2026
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.

Education

High School Diploma

Colombo | Sri Lanka | 03-1993

Skills

Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Multitasking
Excellent communication
Decision-making

Additional Information

More work experience

Year 2003 to 2007 gas station management Mobile gas station

Year 2008 to 2010 gas station management BP gas station

Year 2010 to 2013 McDonald food franchise management

Timeline

Front Desk and Customer Service

Hilton Garden Hotel
07.2013 - 03.2017Read More

Driving With

Uber
2018 - 2026Read More

Colombo

High School Diploma
Read More
Sameera Perera