Sergio Quinterov
Aurora
Summary
Dynamic and dependable professional with a proven track record at High Forest Dental, excelling in customer service and team collaboration. Recognized for enhancing patient satisfaction through effective communication and problem-solving skills. Committed to fostering positive relationships while maintaining attention to detail in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Front Desk Customer Service
H&M Family Dental
Denver, CO
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Care Giver
Aspen Complete Care
Denver, CO
01.2020 - 12.2025
- Assisted clients with daily living activities, enhancing their quality of life and independence.
- Administered medication and maintained accurate health records for client safety.
- Collaborated with healthcare professionals to develop individualized care plans.
- Provided emotional support and companionship, fostering positive relationships with clients.
Front Desk Manager
High Forest Dental
Littleton, CO
06.2019 - 03.2023
- Managed front desk operations, ensuring smooth patient flow and appointment scheduling.
- Coordinated patient communications, addressing inquiries and resolving issues promptly.
- Trained new staff on office protocols and customer service standards.
- Implemented efficiency improvements that enhanced patient satisfaction rates.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
Associate of Science - Science
Denver Community College
Denver, CO06-2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
Languages
Spanish
Full Professional
Timeline
Front Desk Customer Service
H&M Family Dental
01.2025 - Current
Care Giver
Aspen Complete Care
01.2020 - 12.2025
Front Desk Manager
High Forest Dental
06.2019 - 03.2023
Associate of Science - Science
Denver Community College