Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Sameerah Bishop

Union,NJ

Summary

An oriented administrative professional who excels at executing a project from inception to completion. Has a proven ability to support senior level managers as well as subordinate staff. A resourceful proficient leader at implementing new strategies to form an office that runs efficiently. Understands that change is necessary and when given the opportunity incorporate new ideas.

Overview

22
22
years of professional experience

Work History

Administrative Supervisor FS

08.2018 - Current
  • Manages staff of 50 or more people
  • Resolve employee conflicts and complaints as well as customer complaints.
  • Daily supervision of Assistant Admin Supervisor of FS
  • Ensure that staff are following agency policies and regulation.
  • Request training for staff when needed.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts
  • Assisted management with special projects to complete all tasks by deadlines
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department

Assistant Administrative Supervisor FS

01.2014 - 08.2018
  • Assists in reviewing, approval, disapproval or modification of proposed changes in functions, structure, assignments, staffing or in other areas affecting the organization; collaborates with management relative to proposed changes.
  • Also assist in daily supervision of Family Service Supervisors to ensure agency policies and guidelines are being followed, therefore resulting in continuous productivity

Family Service Supervisor

11.2007 - 12.2013
  • Reviews and determines social worker caseloads; delegates assignments, provides instruction to subordinate staff, and supervises performance of work.
  • Also handled clients/worker complaints to ensure production of workflow.

Family Service Worker

09.2001 - 10.2007
  • Interviews clients to determine their financial needs.
  • Analyzed information on forms, applications, and other financial assistance documents for completeness and accuracy during eligibility process.

Education

Bachelor of Arts - Sociology

Montclair State University
Upper Montclair, NJ
05.2001

Skills

  • Administrative management
  • Strong administrative proficiency
  • Supervisory experience
  • Administrative supervision

Additional Information

  • Honors and Affiliations: , Leadership Award: Peer Leader, Iota Sweetheart of Iota Phi Theta Fraternity Inc. Certificate in Interior Design

Timeline

Administrative Supervisor FS

08.2018 - Current

Assistant Administrative Supervisor FS

01.2014 - 08.2018

Family Service Supervisor

11.2007 - 12.2013

Family Service Worker

09.2001 - 10.2007

Bachelor of Arts - Sociology

Montclair State University

Similar Profiles

CREATE PROFILE
Sameerah Bishop