Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sameerah Jefferson

Newark,NJ

Summary

Dynamic team leader with a positive attitude and proven problem-solving skills, honed at Qdoba Mexican Grill. Successfully trained new employees and enhanced team performance by leveraging individual strengths. Committed to maintaining high standards in cash handling and customer satisfaction, ensuring a safe and efficient work environment.

Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.

Overview

15
15
years of professional experience

Work History

Assistant Manage/ Shift Leader

Qdoba Mexican Grill
09.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Team Leader

Net-A-Porter
10.2010 - 05.2022
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

Education

High School Diploma -

Central High School
Newark, NJ
06-1996

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving

Languages

English

Timeline

Assistant Manage/ Shift Leader

Qdoba Mexican Grill
09.2022 - Current

Team Leader

Net-A-Porter
10.2010 - 05.2022

High School Diploma -

Central High School

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Sameerah Jefferson