Sameerah Williams
Edmond,USA
Summary
Experienced in providing quality care and service while being knowledgeable and attentive to the needs of clients, families, and fellow professionals. Dedicated to being useful, assuring and dependable on a daily basis. Skilled in the ability to problem solve, plan and execute. Adept to handling confidential/ sensitive information. Results-driven housing professional prepared for this role. Proven ability to navigate clients through housing challenges and deliver impactful solutions. Collaborative team player with focus on achieving positive outcomes and adapting to evolving requirements. Skilled in client advocacy and resource coordination.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HUD Certified Housing Counselor
Neighborhood Housing Services of Oklahoma
04.2024 - Current
- Meets individually with clients to provide financial coaching and housing counseling, using HUD’s Housing Counseling Rules and Regulations as a guide
- In accordance with the National Industry Standards for Home Ownership Counseling, performs homebuyer client intake, counseling, and follow-up on spending plan, credit, savings, and home purchase and financing process
- In accordance with National Industry Standards for Default and Foreclosure Counseling, performs default client intake, counseling, and follow-up on spending plan, credit, and savings
- Timely client tracking via Counselor Max database
- Participates in local area community outreach (i.e., presentations, fairs, etc.,)
- In accordance with grant requirements, assists with quarterly and annual reporting to various funders
- Acquires and maintains Train the Trainer Certification for VHDA Homebuyer Education
- Coordinates and conducts monthly financial and homebuyer education workshops
- Develops referral sources by building relationships with lenders, realtors and others working including attendance at twice-yearly VAHDC conferences
- Assists with and/or initiate marketing activities that will fulfill our advertising goals for program services
Executive Administrative Assistant III
RCB Bank
05.2023 - 04.2024
- Executive Administrative Assistant III daily duties consist of being the Executive Assistant to the Branch Marketing President and Associates while also providing the following responsibilities
- Assist with Commercial / Consumer Closings
- Prepare Workbooks for Consumer and Commercial loans
- Process Renewals, CITs
- Accounts Receivable for loan payments
- Set up ACH and AFT transfer
- Assist with Online Banking
- Filing, AORs, UCCs
- Process Car loans
- Credit checks and Business Entity Checks
- Reviews new/renewal loan files to ensure all regulatory and policy required documents are in file and provides funding approval prior to loan documents being sent out
- Reviews all business corporate documents, collateral documents, and loan documents related to the new/renewal loans
- Responsible for reviewing files for Flood and HMDA requirements
- Responsible for reviewing signed loan documents that are sent into the Operations group for booking
- Filling for Mortgage Recording / Public Notary
- Managing Loan payments/Transfers
- Experienced in Experience (SilverLake, Teller Menus, Work flow)
Application Specialist
Midland Mortgage
11.2022 - 05.2023
- Inbound call center specializing in providing quality care to our mortgagors who are facing financial housing crisis
- Financial advisor for loss mitigation
- Efficiently reviewing options to help cure and resolve delinquent financial obligations
- Knowledgeable with HUD guidelines
- Works with FHA, Conventional and Va RHS loan types
- Knowledgeable of Banking systems
- Providing curing options in helping applying for mortgage assistance
- Listening and providing assistance contacts for hardships and available resources in local areas
- Handling repetitive calls and keeping an upbeat positive attitude and using company taught skills to make sure all calls are properly up to quality assurance
Mortgage Auditor
ADFITECH
10.2021 - 11.2022
- Researching mortgages and titles for refinancing/ change of ownership
- Fulfilling documents, auditing underwriters and title searches
- Reaching out to title companies for corrections
Mortgage Compliance Loan Processor
NOVAD Management Consulting
02.2019 - 10.2021
- Ensure mortgage account stay in compliance to mortgage terms (HUD FHA/HECM LOANS)
- Provide ongoing assistance to the servicing team
- Communicating effectively and efficiently with the borrowers to provide account specific information
- Obtain and review legal documentation in relations to Loss Mitigation, Short Sale and/or Foreclosure
- Assign specific case projects to in-house Servicing Specialist and/or HUD Housing Counselors
Education
Licensed REALTOR - Real Estate
KEVO Real Estate Academy
Oklahoma City, OK04.2021
Skills
- Research
- Time management
- Payroll
- Management Consulting
- Call Center
- Accounting
- Team Oriented
- Customer Service
- Underwriting
- Customer Care
- Office Management
- Property Management
- Fair Housing Regulations
- Accounts Receivable
- Cold Calling
- Tax Experience
- Escrow
- Management
- Auditing
- Critical Thinking Skills
- Accounts Payable
- Banking
- Financial services
- Communication skills
- Data entry
- Sales
- Analysis skills
- Account management
- Accounts payable
- Homelessness Prevention
- Financial Counseling
- Foreclosure Prevention
- Eviction Prevention
- Housing Discrimination Awareness
- Emergency Housing Assistance
- Income Verification Process
- First-Time Homebuyer Support
- Homeownership Education
- Family Self-Sufficiency Planning
- Loan Modification Assistance
- Real Estate Market Analysis
- Mortgage Lending Familiarity
- Debt Reduction Strategies
- Credit Repair Knowledge
- Housing Law Expertise
- Affordable housing
- Tenant rights
- Property Inspections
Certification
Real Estate License, 03/01/21, Present
Personal Information
Authorized To Work: US
Timeline
HUD Certified Housing Counselor
Neighborhood Housing Services of Oklahoma
04.2024 - Current
Executive Administrative Assistant III
RCB Bank
05.2023 - 04.2024
Application Specialist
Midland Mortgage
11.2022 - 05.2023
Mortgage Auditor
ADFITECH
10.2021 - 11.2022
Mortgage Compliance Loan Processor
NOVAD Management Consulting
02.2019 - 10.2021
Licensed REALTOR - Real Estate
KEVO Real Estate Academy
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