Samentha Sanon
Miami
Summary
Operations and administrative professional with 5+ years of experience supporting business operations, financial documentation, vendor coordination, and cross-departmental communication in fast-paced environments. Proven ability to coordinate operations, maintain reporting systems, and oversee documentation processes that improve organizational efficiency. Known for strong attention to detail, clear communication, and the ability to manage multiple priorities while supporting leadership teams and operational workflows. Currently pursuing a Bachelor’s in Human Resources Management.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Resident Concierge
Bozzuto
Miami, FL
03.2025 - Current
- Coordinate front desk operations, resident communications, and daily service requests to ensure efficient building operations.
- Manage package room operations, reservations, and building documentation systems while maintaining organized records.
- Maintain operational logs, records, and reporting documentation for management review and compliance.
- Support operations for resident engagement initiatives by coordinating community events and activities.
- Oversee front desk administrative processes to ensure organized workflows and consistent service standards.
- Provide operational coverage during weekends and evenings to ensure continuous resident support and building operations.
Administrative Assistant
Sodexo at Miami Jewish Health
Miami, FL
11.2024 - 03.2025
- Coordinated daily administrative tasks and office workflows in alignment with corporate policies to support smooth departmental operations.
- Managed customer and client transactions while delivering accurate, professional service and maintaining organized documentation.
- Supported operations for EVS and Dietary departments by scheduling staff, maintaining timekeeping records, and assisting with routine administrative functions.
- Maintained reporting systems by updating bookkeeping records, spend-down data, and financial documentation in collaboration with departmental leadership and the district finance team.
- Oversaw documentation processes including employee records, personnel files, forms verification, and compliance documentation for active and terminated staff.
- Supported HR and administrative operations by assisting with recruiting coordination, onboarding documentation, benefits forms, payroll paperwork, and general office communications while ensuring adherence to safety and operational policies.
Administrative Assistant
Firstservice Residential
Miami, FL
10.2023 - 04.2024
- Coordinated the collection and preparation of operational reports including time and attendance records, new hire documentation, and termination records to support management reporting.
- Managed daily office communications by ensuring phone inquiries, messages, and resident requests were handled professionally, accurately, and in a timely manner.
- Maintained reporting systems and updated resident information databases, generating reports for the Property Manager, Board of Directors, and operational teams.
- Oversaw documentation processes including insurance certificates, vendor records, resident files, and compliance documentation.
- Supported operations for Board meetings and community governance by coordinating meeting notices, preparing management and committee reports, and organizing approval documentation.
- Managed administrative operations including mail distribution, accounts payable invoice preparation, office supply procurement, key and access inventory tracking, and resident documentation packages.
Front Desk Supervisor
KW Property Management
Miami Beach, FL
2018 - 2023
- Managed scheduling and operational coordination for front desk staff.
- Maintained incident reports, activity logs, and operational documentation for management review.
- Coordinated training and onboarding support for front desk associates.
- Supported property manager requests and operational tasks across departments.
- Monitored electronic security systems and emergency response procedures.
- Provided resident and guest support while maintaining efficient front desk operations.
Education
Bachelor of Science - Human Resources Management
Miami Dade College
Miami, FL2028
Associate of Arts - Business Administration
Broward College
Fort Lauderdale, FL2020
Skills
- Exceptional communication
- Accounts Payable & Receivable Processing
- Administrative Operations Support
- Vendor Coordination & Scheduling
- Customer & Resident Relation
- HR Administrative Support
- Financial Reporting
- Data Entry
- Office Management Organizational Support
Certification
- Licensed Property Manager- 2023
Timeline
Resident Concierge
Bozzuto
03.2025 - Current
Administrative Assistant
Sodexo at Miami Jewish Health
11.2024 - 03.2025
Administrative Assistant
Firstservice Residential
10.2023 - 04.2024
Front Desk Supervisor
KW Property Management
2018 - 2023
Bachelor of Science - Human Resources Management
Miami Dade College
Associate of Arts - Business Administration
Broward College