Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Sameria Gladden

Hollywood,FL

Summary

Dynamic and reliable professional with a proven track record in fast-paced delivery and culinary environments, including a notable tenure at Uber Eats. Excelled in enhancing customer satisfaction through meticulous route planning and timely updates, demonstrating exceptional time management and customer service skills. Adapted swiftly to new challenges, ensuring quality and efficiency in every task.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Uber Eats
06.2019 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Medical Courier

Stat Overnight
03.2022 - 04.2023
  • Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
  • Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
  • Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
  • Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
  • Streamlined communication between dispatchers, patients, and healthcare providers for efficient coordination of service requests.
  • Fostered positive image of company through professional and courteous interactions.
  • Enhanced delivery tracking system accuracy, providing real-time updates to healthcare clients.

Line Cook

Taco Bell
03.2018 - 03.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Plated and presented all dishes to match established restaurant standards.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.

Education

Associate Of Applied Science - Health Administration

Keiser University
Fort Lauderdale, FL

GED -

Sheridan Technical College
Hollywood, FL
06.2017

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • Order picking and processing
  • GPS operation
  • Shipping and packaging
  • Route planning
  • Quality assurance
  • Inventory management

Timeline

Medical Courier

Stat Overnight
03.2022 - 04.2023

Delivery Driver

Uber Eats
06.2019 - Current

Line Cook

Taco Bell
03.2018 - 03.2019

Associate Of Applied Science - Health Administration

Keiser University

GED -

Sheridan Technical College

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Sameria Gladden