Samhar Evans
San Diego,CA
Summary
Dynamic and highly motivated professional with extensive experience in food service and customer relations at Gate Gourmet. Proven ability to enhance kitchen efficiency through meticulous organization and safe food handling. Recognized for exceptional teamwork and attention to detail, consistently delivering high-quality service and fostering positive customer experiences.
Overview
11
11
years of professional experience
Work History
Prep Cook
Gate Gourmet
San Diego, CA
01.2018 - Current
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Stocked inventory efficiently, enabling seamless transition between meal services.
Server
Viejas Casino
Alpine, CA
03.2024 - 10.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Server
Sycuan Casino Resort
El Cajon, CA
06.2022 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Cashier
Shell Gas Station
San Diego, CA
04.2020 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Prep Cook
Sodexo MCRD
San Diego, CA
12.2020 - 08.2021
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
- Sharpened knife skills, resulting in precise cuts and reduced preparation time.
- Optimized food prep sequence, significantly reducing customer wait times.
- Minimized cross-contamination risks by diligently organizing food storage and prep areas.
- Supported waste reduction initiatives, creatively repurposing leftover ingredients.
- Maintained high standards of cleanliness, ensuring safe and hygienic work environment.
- Enhanced customer experience by contributing to creation of visually appealing dish presentations.
- Adapted quickly to menu changes, demonstrating flexibility and keen ability to learn new recipes.
- Strengthened supplier relations by accurately tracking and reporting ingredient usage patterns.
- Played key role in special events catering, ensuring high-quality food production under pressure.
- Enhanced kitchen efficiency by preparing ingredients ahead of busy shifts.
- Ensured consistent food quality by strictly following recipes and presentation standards.
- Reduced ingredient shortages, carefully managing inventory and signaling low stock items.
- Assisted in creating new menu items, leading to increase in customer interest and sales.
- Streamlined meal prep process, cutting down food waste significantly.
- Facilitated collaborative kitchen environment by supporting chefs with ad-hoc tasks during peak hours.
Telemarketer Representative
California Marketing Group
San Diego, CA
01.2015 - 10.2015
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Answered calls, took messages, and transferred calls to correct individuals.
- Completed daily cold calling and outreach to build sales pipeline.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Answered questions about company offerings with knowledgeable responses about products and services.
Education
High School Diploma -
Garfield High School
San Diego, CASkills
- Attention to detail
- Cleaning and organization
- Customer service
- Safe food handling
- Teamwork and collaboration
- Time management
- Following instructions
- Highly motivated
- Active listener
- Flexible schedule
- Food handling
- Food preparation
- Quick-learning
- Dependable and reliable
- Inventory stocking
Timeline
Server
Viejas Casino
03.2024 - 10.2024
Server
Sycuan Casino Resort
06.2022 - 09.2024
Prep Cook
Sodexo MCRD
12.2020 - 08.2021
Cashier
Shell Gas Station
04.2020 - 09.2022
Prep Cook
Gate Gourmet
01.2018 - Current
Telemarketer Representative
California Marketing Group
01.2015 - 10.2015
High School Diploma -
Garfield High School