Samy Shahror
Central,SC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Delivery Driver
Dasher And Uber
01.2023 - 06.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Hostess
Hazem Zorqan
01.2024 - 05.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Subway Manger
Sanad Al Turk
12.2021 - 12.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
Education
Bachelor of Science - Nursing
Tri County Technical College
7900 US-76 , PENDELTON ,SC 05.2001 -
Skills
Teamwork and Collaboration
Vehicle Maintenance
Safe Driving
Customer Relationships
Ability to Lift 50 Pounds
Effective Communication
Active Listening
Incident Reporting
Excellent Communication
Adaptability and Flexibility
Customer Support
Advanced planning
Timeline
Hostess
Hazem Zorqan
01.2024 - 05.2024
Delivery Driver
Dasher And Uber
01.2023 - 06.2024
Subway Manger
Sanad Al Turk
12.2021 - 12.2023
Bachelor of Science - Nursing
Tri County Technical College
05.2001 -