Summary
Overview
Work History
Education
Skills
Timeline
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Samantha White

Grand Prairie,TX

Summary

Entry-level professional with a positive attitude and willingness to learn from experienced professionals. Successful at providing high level of assistance in customer service, office procedures, and detail oriented support. I pride myself in being a highly organized and dependable candidate, successful at managing multiple priorities with a positive attitude. I hold the willingness to take on added responsibilities to meet team goals and maintain a full-time position that offers professional challenges.

Overview

6
6
years of professional experience

Work History

Optometric Technician

Clarkson Eyecare
10.2023 - Current
  • Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
  • Minimized errors in prescription processing through meticulous data entry practices when working with electronic health records.
  • Enhanced patient satisfaction by managing appointment scheduling and ensuring efficient office flow.
  • Assisted optometrists in EMR information input and scribing throughout the duration of various types of exams.
  • Performed ocular health assessments to aid optometrists in identifying potential eye-related conditions early on.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Streamlined administrative processes by accurately maintaining patient records and insurance information.
  • Supported optometrists during emergency cases, aiding in prompt treatment and resolution of urgent issues.
  • Collaborated with team members to maintain an effective referral network, driving new business opportunities for the practice.
  • Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.

Supervisor/Sales Associate

The UPS Store Inc.
05.2021 - 10.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled large commercial print and packaging jobs.
  • Trained employees on charging house accounts, how to efficiently handle cash transactions, and using the Manifest System.
  • Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Teacher

KinderCare Learning Centers
06.2018 - 05.2021
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Effectively managed 30 increment classes by creating a learning based curriculum each specifically designed for ages ranging from 2 to 10.
  • Incorporated multiple types of teaching strategies into classroom.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Education

Associate of Science -

Collin County Community College District
Plano, TX
06.2020

Wakeland High School
Frisco, TX
06.2018

Skills

  • Customer Service
  • Appointment Scheduling
  • Payment Collection
  • Insurance processing
  • Time Management
  • Problem-solving skills
  • Patient Recordkeeping
  • Scribing
  • Multi-tasking strength
  • Reliable and punctual
  • Goal-Oriented
  • Outgoing Personality

Timeline

Optometric Technician

Clarkson Eyecare
10.2023 - Current

Supervisor/Sales Associate

The UPS Store Inc.
05.2021 - 10.2023

Teacher

KinderCare Learning Centers
06.2018 - 05.2021

Associate of Science -

Collin County Community College District

Wakeland High School

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Samantha White