Dedicated professional focused on delivering exceptional beauty services and client satisfaction. Proven ability to drive business growth through effective sales strategies and outstanding customer service. Committed to achieving spa goals while consistently exceeding client expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Product Expert
AutoZone
Los Angeles, CA
06.2022 - Current
Maintains a safe working environment including Personal Protective Equipment
Maintains store appearance and merchandising standards as directed
Utilizes ZNET to help customers locate merchandise or find suitable alternatives
Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations
Esthetician Student
Los Angeles Trade Technical College
Los Angeles, CA
08.2023 - 05.2024
Provided excellent customer service and skincare treatments to clients.
Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
Gained intermediate and advanced knowledge of hair removal and makeup applications.
Collaborated with peers to create a welcoming environment for clients.
Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
Conducted consultations with new clients to assess skin type and discuss desired outcomes.
Practiced and performed aromatherapy, pressure point massage, mask layering, paraffin masks, and custom masks.
Performed facials using electrotherapy treatments (galvanic and high frequency), chemical peels (enzyme and fruit-based alpha hydroxy acids), and microdermabrasion..
Jewelry Sales Associate
Macy's
Los Angeles, California
07.2022 - 03.2023
Providing outstanding customer service in the Jewelry & Watch Complex.
Meeting hourly sales and Star Rewards goals on a personal and departmental basis.
Demonstrating superior product knowledge to customers.
Building a clientele using the My Client system.
Creating a shopping experience that will make the customer feel welcome and comfortable.
Education
Skin Therapy
Los Angeles Trade Technical College
Los Angeles, CA
05-2024
Skills
Client consultations
Make-up Application
Treatment customization
Sanitation practices
Customer service
Problem resolution
Attention to detail
Manual and Chemical facials
Lash Lifts
Brow Lamination
Waxing
Client consultations
Certification
Board of Barbering and Cosmetology Esthetician License
Berodin: Advanced Waxing Techniques
YM Brow- Lash Systems: Eyebrow Lamination System and Lash Lift/ Lash Curl System