Samia Mena
Rogue Credit Union
Phoenix,OR
2
Languages
2
years of professional experience
Professional teller and office assistant with strong customer service, confidentiality, time management, and adaptability. Known for courteous support, accurate records, and quick learning in fast-paced service settings.
Work History
Teller
7 Months- Verified identification and endorsements to complete compliant transactions and prevent fraud.
- Maintained organized transaction records and followed policies for confidentiality and accuracy.
- Adapted quickly to Teller systems, workflow changes, and service standards to ensure efficient member support.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Office Assistant / Sales
1 Year 9 Months- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
Education
Business
Skills
Exceptional customer service
Excellent time management skills
Approachable
Positive
Professional courtesy
Strong work ethic
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Teller
Rogue Credit Union
03.2026 - CurrentRead More
Office Assistant / Sales
Hughes Lumber
05.2024 - 02.2026Read More
Rogue Community College
Business
Read More