Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samil Vizcaino

Herndon,VA

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

3
3
years of professional experience

Work History

Receptionist

Dulles Health And Rehab Center
03.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained visitor log for entering and leaving facility for security purposes.

Supervisor

Clear
02.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.

Ambassador

Clear
08.2022 - 02.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Cashier

Popeyes Louisiana Chicken
05.2020 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Westfield High School
Chantilly, VA
06.2020

Skills

  • Security Awareness
  • Active Listening
  • Customer Service
  • Greet Guests
  • Visitor Check-In
  • Critical Thinking
  • Organization Skills
  • Mentoring
  • Money Handling
  • Order Taking
  • Reports
  • Problem Solving

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Dulles Health And Rehab Center
03.2023 - Current

Supervisor

Clear
02.2023 - Current

Ambassador

Clear
08.2022 - 02.2023

Cashier

Popeyes Louisiana Chicken
05.2020 - 09.2022

High School Diploma -

Westfield High School

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Samil Vizcaino