Dedicated professional with a proactive approach and quick learning ability. Strong work ethic complemented by effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Overview
10
10
years of professional experience
Work History
Manager
Imperial Market
Buffalo
02.2016 - Current
Managed daily operations to ensure efficient store functioning.
Trained and supervised staff to enhance service quality and teamwork.
Evaluated staff performance and implemented solutions to resolve issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Analyzed customer feedback to enhance service delivery and boost satisfaction.
Recruited and hired qualified candidates to fill open positions.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Boxing Trainer
Buffalo Boxing Club
Buffalo
07.2021 - 09.2025
Developed individualized training programs tailored to specific skill levels and goals, enhancing trainee performance.
Led group training sessions that fostered collaboration, boosted motivation, and improved overall team dynamics.
Fostered a supportive environment that encouraged personal growth among trainees.
Educated athletes on rules, strategies, sportsmanship, and performance principles, promoting a deeper understanding of the sport.
Construction Worker
Magic Box
Buffalo
08.2023 - 12.2023
Inspected existing structures for damage before renovations, identifying critical issues to enhance safety and quality.
Remodeled and upgraded bathrooms, kitchens, basements and living areas.
Hung, repaired, patched, caulked, and painted drywall.
Painted interior and exterior walls, selecting appropriate paints for varying conditions.
Collaborated with clients to define project goals and requirements, ensuring alignment with their vision.