Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Sales Manager
Heritage Auto Of San Antonio
09.2020 - Current
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Sales Professional
Cavender Toyota
09.2016 - 09.2020
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Implemented effective networking strategies and elevated new business opportunities.
Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
Conferred with existing and potential customers to assess requirements and propose optimal solutions.
Maintained consistent sales by developing and deepening positive customer connections.
Completed sales management tasks on-time and under-budget while relaying complex issues with senior leadership.
Devised and implemented product strategies for filling market gaps and driving consistent sales.
Increased profitability and enhanced sales delivery for all carriers and products by managing, training and recruiting top talent.
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Utilized CRM software to manage customer accounts and track performance metrics.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
Associate of Arts - Liberal Arts And General Studies
Northeast Lakeview College
Universal City, TX
09.2013
Skills
Market Intelligence
Direct Sales
Persuasive Negotiations
Risk Mitigation
Sales Expertise
CRM Software
Team Oversight
Product Knowledge
Coaching and Mentoring
Goals and Performance
Excellent Communication Skills
Timeline
Sales Manager
Heritage Auto Of San Antonio
09.2020 - Current
Sales Professional
Cavender Toyota
09.2016 - 09.2020
Associate of Arts - Liberal Arts And General Studies
Northeast Lakeview College
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