Business Analyst bringing exceptional abilities in competitor analysis,business intelligence development and trend assessment. Knowledge in business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Jr. Business Analyst
TCS
Lorton, VA
03.2022 - Current
Conducted interviews with key business users to collect information on business processes and user requirements.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Identified process inefficiencies through gap analysis and outlined sensible solutions.
Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
Evaluated trends to understand competitive environments and assess current strategies.
Worked one-on-one with clients to improve [Type] specifications.
Work Leader
Department Of Motor Vehicles
Arlington, Virginia
10.2017 - 02.2022
Supervised ongoing daily production phases.
Located and resolved problems with team production and performance to maintain consistent quality levels.
Collaborated with other leaders and executives to direct workflow and support operations.
Kept accurate and detailed records of personnel progress and productivity.
Monitored daily and weekly key performance indicators to maintain on-track status.
Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Implemented policies and standard operating procedures for continuous improvement.
Education
BBA - Banking And Finance
Nepal Commerce Campus
Kathmandu
10.2011
Skills
Customer Monitoring
Industry Report Reading
Business Intelligence Systems
Business Analysis
Spreadsheet Development
Business Requirements
Process Flow Diagram Creation
Business Process Mapping
Requirements Elicitation
Requirements Traceability Matrix (RTM)
Pivot Tables
Certification
Certified Business Analyst, Agile IT Tech - 03/01/2022