Samir Stallworth
COLUMBUS,OH
Summary
Results-oriented Account Manager with over 5 years of experience in client relationship development and revenue growth. Exceeded sales targets while delivering outstanding customer service. Developed strategic account plans that enhance client satisfaction and drive business success.
Overview
7
7
years of professional experience
Work History
Front Desk, Spa Attendant, and Event Designer
Replenish: The Spa Co-op
Columbus, OH
04.2024 - 07.2025
- Check-in guests for scheduled appointments and guide them through spa amenities to ensure a seamless arrival experience.
- Managed appointment scheduling, availability, and cancellations in scheduling systems.
- Answered multi-line phones and routed calls to proper staff.
- Processed payments accurately, issuing receipts and handling cash transactions to maintain financial integrity.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Maintained visitor logs, records, and confidential paperwork.
- Cleaned workstations, sanitized tools, and organized and restocked storage areas.
- Created detailed floor plans and décor layouts to enhance venue aesthetics and guest experience.
- Designed custom floral arrangements for retail shop customers and special events.
Account Manager (Remote)
SIMM Associates
10.2023 - 04.2024
- Managed a portfolio of 100+ key accounts, ensuring exceptional customer service and satisfaction while driving revenue growth.
- Conducted regular meetings and check-ins with clients to assess needs, provide product updates, and address any concerns proactively.
- Consistently exceeded collection targets by employing persistent but respectful communication techniques with debtors.
- Researched debtors' financial situations to create tailored repayment plans, enhancing likelihood of successful collections.
- Employed skip tracing tools and strategies to locate defaulted individuals, facilitating successful debt recovery.
- Exceeded collection targets through persistent and respectful communication techniques, strengthening client relationships.
Customer Fulfillment
Amazon
Wilmington, DE
01.2023 - 09.2023
- Managed and processed customer orders, ensuring accurate fulfillment and on-time delivery to enhance customer satisfaction.
- Implemented new systems and processes to streamline customer fulfillment workflow, improving overall efficiency.
- Delivered exceptional customer service and support, addressing inquiries and concerns promptly to maintain strong client relationships.
Recruiter
Top 5 LLC
Wilmington, DE
08.2022 - 11.2022
- Conducted full-cycle recruitment process for various positions within the organization, including sourcing, screening, interviewing, and hiring candidates.
- Built relationships with hiring managers and department heads to align staffing strategies with organizational needs.
- Oversaw applicant tracking system, ensuring accurate candidate information for timely reporting and analysis.
- Partnered with HR team to enhance recruitment processes, resulting in improved candidate experience.
Sales Representative
Top 5 LLC
Norfolk, VA
05.2022 - 08.2022
- Conducted product demonstrations and presentations to communicate value propositions, generating new leads.
- Collaborated with marketing team to develop targeted campaigns and promotions, driving increased sales revenue.
- Consistently met and exceeded sales quotas by identifying client needs and offering tailored solutions.
Kennel Technician
All Pets
Pickerington, OH
11.2021 - 04.2022
- Provided daily care and supervision for a large number of animals, including feeding, walking, and administering medications.
- Monitored and recorded behavior and health of animals under care, promptly reporting concerns to supervising veterinarian to support timely interventions.
- Facilitated intake and discharge procedures for animals, documenting behavior and health observations to ensure accurate medical records.
Lifeguard
H&L Pools
Pickerington, OH
05.2018 - 09.2018
- Supervised and maintained safety of swimmers in a pool and beach environment.
- Skilled at identifying potential hazards and taking proactive measures to prevent accidents.
- Ensured safety of swimmers in pool and beach environments through vigilant supervision and proactive interventions.
- Performed regular inspections of pool equipment and facilities, guaranteeing proper functioning and cleanliness standards.
- Facilitated effective communication with guests and coworkers, enhancing customer service and fostering a positive atmosphere.
Education
High School Diploma -
Pickerington High School Central
Pickerington, OHSkills
- Event planning
- Client Engagement
- Customer relationship management
- Payment Processing
- Account management
- Record Keeping
- Records management
- Attention to detail
- Structure and Organization
- Data analysis
- Communication
- Recruitment
Timeline
Front Desk, Spa Attendant, and Event Designer
Replenish: The Spa Co-op
04.2024 - 07.2025
Account Manager (Remote)
SIMM Associates
10.2023 - 04.2024
Customer Fulfillment
Amazon
01.2023 - 09.2023
Recruiter
Top 5 LLC
08.2022 - 11.2022
Sales Representative
Top 5 LLC
05.2022 - 08.2022
Kennel Technician
All Pets
11.2021 - 04.2022
Lifeguard
H&L Pools
05.2018 - 09.2018
High School Diploma -
Pickerington High School Central