Summary
Overview
Work History
Education
Skills
Timeline
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Samira Inuya

Modesto,CA

Summary

licensed cosmetologist with 10 years of experience in customer service. Strong multitasker who thrives in a busy and fast-paced work environment. Thoroughly knowledgeable in current hair care and treatment products and their chemical and aesthetic properties.

Overview

14
14
years of professional experience

Work History

Cosmetologist

My Salon
08.2022 - Current
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Expanded the salon"s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Answered phone calls and emails to schedule client appointments.
  • Applied makeup to clients for special occasions to meet requirements…

Cosmetologist

Erin Milan Salon And Spa
05.2020 - 08.2022
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Demonstrated thorough knowledge of all salon products and services.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Offered professional cuts, color services and extensions to salon customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Cosmetologist

Klassy Kuts
03.2012 - 05.2019
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

Associate

Macys Department Store
03.2010 - 07.2011
  • Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area.
  • Handle all returns courteously and professionally.
  • Sell brand fragrances and related merchandis
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

Certification of Achievement - Salon

TONI & GUY Hairdressing Academy - Modesto
Modesto, CA
07.2011

High School Diploma -

Al-Qoraysh
Iraq-Baghdad
05.2000

Skills

  • Strong Manual Dexterity

    • Tool, Equipment, and Surface

    Relationship Building

    Sanitizing

    Active Listening

    Adaptability and flexibility

    Client Education

    Conflict resolution

    Product Expertise

    Multitasking capabilities

  • Chemical Mixing and Application Sales and Upselling
  • Friendly Communication

    • Product Demonstrations

    Social Skills

    Cosmetics Selection Assistance

    Workspace Organization

    Sales Expertise

    Creativity and Originality

    Product Knowledge

Timeline

Cosmetologist

My Salon
08.2022 - Current

Cosmetologist

Erin Milan Salon And Spa
05.2020 - 08.2022

Cosmetologist

Klassy Kuts
03.2012 - 05.2019

Associate

Macys Department Store
03.2010 - 07.2011

Certification of Achievement - Salon

TONI & GUY Hairdressing Academy - Modesto

High School Diploma -

Al-Qoraysh

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Samira Inuya