SAMIRA PALLARES
Wimauma,FL
Summary
Results-driven professional with over six years of cross-functional experience and proven leadership skills, seeking to leverage expertise and training to contribute meaningfully to organizational success.
Overview
9
9
years of professional experience
Work History
Tier I Associate
Amazon Fulfillment Center
09.2023 - 08.2024
- Consistently exceeded quality and productivity standards by efficiently stowing items in pods, ranking in the top 5% of the inbound department.
- Quickly and accurately resolved issues with 300+ totes per shift, consistently meeting rate requirements and frequently recognized as a top performer.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
ICQA Process Assistant
Amazon Fulfillment Center
09.2021 - 11.2022
- Conducted Inbound and ICQA Problem Solve retrains across all shifts to reduce knowledge gaps and standardize workflows.
- Created and implemented “Stow Training PODs” in RSP to educate associates on proper bin etiquette, significantly reducing downstream defects.
- Mentored PGs (Process Guides) for interview readiness, with several promoted to higher roles.
- Built and led a high-performing BHD auditing team during peak with minimal supervision, recognized for autonomous excellence.
Stow Process Assistant
Amazon Fulfillment Center
08.2018 - 09.2021
- Played a key role in launching RDU1’s IB Stow BHD cohort, maintaining top 10% productivity and quality scores.
- Served as AM/POC in the manager’s absence, showcasing leadership and reliability.
- Trained and developed new PAs and PGs, improving team performance and setting floor expectations.
- Successfully led seasonal PA team, increasing EIT rate from 231 UPH in October to 295 UPH by December.
- Coached 5 AAs on another team, improving productivity by 30 UPH and reducing Tack Time by 3 seconds.
- Standardized 5S buffer zones and maintained high operational standards across the RSP floor.
Tier I Associate
Amazon Fulfillment Center
10.2015 - 08.2018
- Cross-trained in roles including Stow, Pick, WS, Ambassador, ICQA, and AFM.
- Acted as backup PA, managing labor tracking, workflow, safety, and performance metrics.
- Led cage count audits in the Pod Pilot Project, ensuring proper pod induction and quality.
- Mentored and developed over five associates in Amnesty roles.
Education
High School -
Palmetto High School
Palmetto, FL06.2011
Skills
- #1 Pick Associate on two shifts across two peak seasons at TPA1
- Picked over 6,000 units in a single shift on two occasions
- Highest addback count among AR Amnesty Technicians on Front Half Days
- Proficient in Microsoft Word and Excel
- Bilingual: Fluent in English and Spanish
- Time management
- Attention to detail
- Computer skills
Timeline
Tier I Associate
Amazon Fulfillment Center
09.2023 - 08.2024
ICQA Process Assistant
Amazon Fulfillment Center
09.2021 - 11.2022
Stow Process Assistant
Amazon Fulfillment Center
08.2018 - 09.2021
Tier I Associate
Amazon Fulfillment Center
10.2015 - 08.2018
High School -
Palmetto High School
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