Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

SAMIRA PEREZ

West Chester,Ohio

Summary

Organized and detail-oriented administrative professional with over 10 years of experience supporting office operations, customer service, record management, scheduling, and team coordination. Proven ability to manage multiple priorities, maintain accurate documentation, and improve workflow efficiency. Bilingual in Spanish and English with strong communication, organizational, and problem-solving skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Amazon Delivery Associate

RBHJ CONSULTING LLC
west chester, OH
07.2025 - Current

• Safely operate company vehicles while completing scheduled delivery routes in a timely manner.
• Plan and manage daily routes to maximize efficiency and meet delivery deadlines.
• Provide professional customer service and resolve delivery-related issues when necessary.
• Maintain accurate records of deliveries, route progress, and package status using company technology.
• Follow company safety procedures and transportation regulations at all times.
• Demonstrate strong organizational, problem-solving, and time-management skills in a fast-paced environment.

Assistant Manager

CARS Reconditioning Specialists
Cincinnati, Ohio
02.2021 - 06.2024

• Assisted in the daily management of business operations and administrative functions.
• Supervised and coordinated staff activities to ensure productivity and quality standards.
• Managed inventory levels, ordered supplies, and maintained accurate inventory records.
• Scheduled appointments, coordinated workflow, and monitored project completion timelines.
• Maintained customer records, prepared reports, and organized business documentation.
• Handled customer inquiries, resolved concerns, and ensured high levels of customer satisfaction.
• Assisted with payroll preparation, invoicing, and general office administration.
• Implemented organizational procedures that improved operational efficiency and workflow.

Administrative Assistant

Consorcio O.I.V Tocoma
Bolívar, Venezuela
06.2006 - 05.2011

• Provided comprehensive administrative and clerical support to management and office personnel.
• Prepared, organized, and maintained confidential documents, reports, and correspondence.
• Coordinated meetings, schedules, travel arrangements, and office communications.
• Assisted with budget tracking, expense reporting, and procurement documentation.
• Maintained filing systems and ensured accurate recordkeeping for operational activities.
• Responded to internal and external inquiries while maintaining professional communication standards.
• Supported project teams with data entry, reporting, and administrative coordination.

Education

High School Diploma -

Institute “ATENAS”
Bolívar, Venezuela
07-2000

Skills

  • Administrative Support
  • Microsoft Office
  • Customer Service
  • Office Management
  • Data Entry
  • Inventory Management
  • Leadership
  • Communication
  • Time Management
  • Problem Solving
  • Conflict Resolution
  • Organization
  • Adaptability
  • Google Workspace (Docs, Sheets, Gmail)

Languages

  • Spanish, Native
  • English, Conversational

Certification

  • ESOL English Program (Levels 1–4 Completed)
    English for Speakers of Other Languages
    2024-2025
    GREAT OAKS ESOL, OH
  • English Language Program (Levels 1–5 Completed)
    ENGLISH FOR EVERYBODY
    2012-2014
    Completed coursework in English communication, grammar, reading, writing, and conversational skills.
    BOLIVAR, VENEZUELA
  • Computer Applications Course
    2001 – 2003
    Training in basic computer operations, Microsoft Office applications, document creation, data entry, file management, and office software.

Timeline

Amazon Delivery Associate

RBHJ CONSULTING LLC
07.2025 - Current

Assistant Manager

CARS Reconditioning Specialists
02.2021 - 06.2024

Administrative Assistant

Consorcio O.I.V Tocoma
06.2006 - 05.2011

High School Diploma -

Institute “ATENAS”
SAMIRA PEREZ