Samira Soukane
Chicago,IL
Summary
Dynamic professional with a proven track record at FLIK Hospitality, enhancing club safety and member satisfaction. Expert in conflict resolution and program development, coupled with strong skills in cash handling and team collaboration. Achieved significant improvements in guest relations and club offerings, demonstrating a keen ability to exceed employer expectations.
Overview
3
3
years of professional experience
Work History
Club Attendant
FLIK Hospitality
09.2023 - Current
- Enforced club policies consistently to ensure a safe environment for all patrons while adhering to industry regulations as well as company guidelines.
- Resolved conflicts among members when necessary, fostering a positive community atmosphere within the club setting.
- Collaborated with other team members to develop new programs, increasing overall club offerings for diverse clientele.
- Maintained a clean and organized club environment, ensuring a welcoming atmosphere for members and guests.
Civil Engineer
Globtrace Company
11.2021 - 07.2023
- Estimated quantities and material costs during project planning to support budgeting and costing.
- Supervised construction progress on-site, addressing any discrepancies or issues promptly while maintaining safety protocols.
- Monitored execution of contract work for compliance with design plans and specifications.
- Managed quality assurance and laboratory testing for concreting operations.
Education
Master’s Degrees -
Abdrahmane Mira
Algeria 07.2017
Bachelor’s Science Degree -
Algeria
Algeria 07.2011
Skills
- Team player attitude
- Cleaning procedures
- Food and beverage service
- Guest relations
- Guest service
- Customer relations
- Teamwork and collaboration
- Employee training
- Customer service
- Time management
- Attention to detail
- Team leadership
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Professional Working
Timeline
Club Attendant
FLIK Hospitality
09.2023 - Current
Civil Engineer
Globtrace Company
11.2021 - 07.2023
Master’s Degrees -
Abdrahmane Mira
Bachelor’s Science Degree -
Algeria
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