Samiya Spencer
Queens
Summary
Experienced in retail and beauty services, demonstrating proficiency in customer service and sales strategies. Successfully processed transactions and managed returns while maintaining a clean and organized store environment. Developed promotional strategies that contributed to increased sales volume and tracked performance metrics to identify market trends. Collaborated with colleagues to enhance team goals and provided education on product usage to clients, ensuring a high level of satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Associate
Glammed doll
Rosedale
06.2024 - 04.2025
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Tracked sales performance metrics to identify trends in market place.
- Maintained cleanliness of store environment including floors, windows, displays.
- Developed promotional strategies to increase sales volume.
- Upsold additional items based on customer interests and needs.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
Hairstylist
Lesia hair castle
Queens
07.2022 - 09.2024
- Worked collaboratively with colleagues to achieve common goals.
- Educated clients on proper home hair care maintenance techniques.
- Created updos for special occasions like weddings or proms.
- Collaborated with other beauty professionals on projects related to hairstyling.
- Performed chemical treatments such as perms and relaxers.
- Recommended products to clients based on their individual needs.
Sales Associate
TJX Companies
Newark
07.2021 - 02.2022
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed transactions using a point-of-sale system.
- Provided accurate information about products, prices and services.
- Tracked sales performance metrics to identify trends in market place.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
High School Diploma -
Prospect Heigh School
Brooklyn, NY06-2021
Skills
- Product knowledge
- Visual merchandising
- Customer service
- Stock organization
- Team collaboration
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Goal tracking
- Flexible schedule
- Excellent communication skills
- Relationship building
Timeline
Sales Associate
Glammed doll
06.2024 - 04.2025
Hairstylist
Lesia hair castle
07.2022 - 09.2024
Sales Associate
TJX Companies
07.2021 - 02.2022
High School Diploma -
Prospect Heigh School