Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Samiyah Mathis

Newark,NJ

Summary

Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Dollar General Market
East Orange, NJ
12.2021 - 06.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Telephone Customer Service Representative

Teleperformance
Virginia, MN
01.2021 - 05.2022
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Attended telephone skills and program information training sessions to boost aptitude.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.

Education

Penn Foster Career School
Scranton, PA
08.2023

Skills

  • Persuasive Selling
  • Educational Opportunities
  • Product and Service Sales
  • Retail Sales
  • Corrective Actions
  • Customer Assistance
  • Providing Feedback

Accomplishments

  • Documented and resolved Issue which led to Results.

Timeline

Retail Sales Associate

Dollar General Market
12.2021 - 06.2022

Telephone Customer Service Representative

Teleperformance
01.2021 - 05.2022

Penn Foster Career School
Samiyah Mathis