Sammie Martin
Fresno,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Account Receivable Specialist
Vituity
Modesto, CA
10.2024 - Current
- Maintained detailed records of all accounts receivable transactions, ensuring accuracy and completeness of financial data.
- Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment terms with clients.
- Assisted in the preparation of monthly financial reports by providing accurate A/R data for analysis and decision-making purposes.
- Adapted quickly to changing business needs or priorities, demonstrating flexibility and a commitment to continuous improvement in A/R operations.
- Contributed to a reduction in bad debt write-offs through proactive communication with delinquent accounts and negotiation of payment arrangements.
- Enhanced cash flow by promptly identifying and resolving billing discrepancies with customers.
- Managed a high volume of invoices while maintaining strict attention to detail and adherence to established deadlines.
- Provided excellent customer service when addressing client inquiries regarding billing issues or payment status updates.
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
Tax Examining Technician
Internal Revenue Service, IRS
Fresno, CA
07.2024 - 04.2025
- Improved accuracy in calculating penalties or interest owed by taxpayers through meticulous attention to detail when reviewing financial information.
- Streamlined communication with taxpayers by promptly addressing inquiries and providing clear, concise information on tax-related matters.
- Ensured timely completion of assigned tasks while maintaining high quality standards for all deliverables.
- Developed a strong understanding of various tax management software applications, increasing the efficiency and accuracy of work.
- Supported the audit process by meticulously examining financial statements, identifying potential errors, and recommending corrective actions.
- Enhanced taxpayer compliance by accurately processing tax returns and identifying discrepancies.
- Enabled quicker resolution of outstanding cases through excellent organizational skills when managing caseloads.
- Assisted in reducing case backlog by prioritizing tasks and efficiently managing workload.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizing financial impact.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Maintained up-to-date knowledge of regulations related to fraud prevention, ensuring compliance with relevant laws and guidelines.
Collections Agent
Internal Revenue Service, IRS
Fresno, CA
01.2024 - 07.2024
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
- Increased productivity levels through efficient time management and prioritization of daily tasks.
- Maintained strict compliance with all federal, state, and company regulations during each step of the collections process.
- Negotiated with account holders to devise repayment plans and minimize collections receivables.
- Contributed to a positive team atmosphere by providing support, sharing knowledge, and participating in departmental initiatives.
- Demonstrated adaptability by effectively managing a diverse range of accounts across various industries.
- Used probing techniques to determine debtors' reasons for delinquency.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
Education
Bachelor's - Public Health
California State University-Fresno
Fresno, CA05.2021
High school or equivalent -
Sunnyside High School
06.2015
Skills
- Typing
- Fast learner
- Customer Service
- Software troubleshooting
- Time management
- Payment plans
- Customer account reconciliation
- Debt negotiation
- Credit adjustments
- Billing procedures
- Critical thinking
- Investigative tools
- Identity verification
- Teamwork and collaboration
Timeline
Account Receivable Specialist
Vituity
10.2024 - Current
Tax Examining Technician
Internal Revenue Service, IRS
07.2024 - 04.2025
Collections Agent
Internal Revenue Service, IRS
01.2024 - 07.2024
Bachelor's - Public Health
California State University-Fresno
High school or equivalent -
Sunnyside High School