Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sammie Thompson

Galena,Missouri

Summary

Dedicated professional with extensive experience in financial operations and customer service within the planning and zoning sector. Expertise in managing complex processes, ensuring regulatory compliance, and fostering positive community relationships to drive successful outcomes.

Overview

2027
2027
years of professional experience

Work History

Planning & Zoning Deputy Director

County of Stone
Galena, MO
05.2016 - Current
  • Managed daily completion of deposit paperwork to support financial operations.
  • Ensured alignment between deposit records and entry book for accurate financial tracking.
  • Oversaw monthly bank statement reconciliation processes. Managed entry book balancing to accurately reflect all monetary transactions, including checks, cash, and cards.
  • Facilitated financial transactions by preparing monthly checks for treasurer to account for revenue received.
  • Facilitated refund transactions to maintain positive customer relationships.
  • Generated and delivered comprehensive lists of building permits to support assessment processes at month-end.
  • Generated comprehensive reports detailing building permits at month-end to support data analysis.
  • Oversaw daily office operations, including the management of building permit applications and board request submissions. Facilitated effective communication by answering phone calls and providing support to front desk visitors.
  • Analyzed and addressed complaints to enhance customer satisfaction and service quality.
  • Executed stamping of re-plats and surveys to ensure accurate documentation and record-keeping.
  • Assisted planning and zoning staff in executing projects to enhance community development.
  • Assisted planning and zoning board members to enhance operational efficiency and community development.
  • Represented Planning & Zoning Director in legal proceedings and depositions to ensure compliance with regulations.
  • Oversaw management of letters of credit and bonds to facilitate secure transactions.
  • Adjusted property zoning as necessary to facilitate development and land use planning.
  • Ensured accurate tracking of board attendance and compensation to support governance compliance.
  • Compiled employee timecards and submitted them to the county clerk to facilitate payroll processing.
  • Organized and structured BOA, P, and Z agendas to ensure effective meetings.
  • Facilitated agenda distribution to newspaper and IT department to ensure timely updates on the website.
  • Coordinated the preparation and delivery of both digital and physical copies of agendas and case files for engineers' assessment.
  • Prepared monthly case packets for distribution to planning and zoning board members to facilitate informed decision-making.
  • Managed the process of preparing, printing, and distributing letters to individuals located within 1000 feet of application property to ensure effective communication.
  • Executed preparation and printing of site postings for properties on the agenda.
  • Facilitated monthly planning and zoning meetings to promote community engagement. Coordinated meeting room arrangements to enhance participant experience. Oversaw quorum verification and accurately recorded meeting minutes.
  • Compiled and finalized minutes from monthly meetings, categorizing files with approved, denied, or tabled stamps to ensure accurate record-keeping.
  • Managed communication with applicants to inform them of case outcomes. Developed clear instructions for next steps based on approval status. Facilitated understanding of necessary actions to proceed with the application process.
  • Documented case outcomes on large paper map, indicating approval or denial status.
  • Updated Ulrich files with case numbers and approval status.
  • Compiled commission packet by organizing cases requiring votes.
  • Participated in commission meeting to facilitate voting on pending cases.
  • Executed correspondence with applicants regarding commission decisions.
  • File the minutes
  • Facilitated communication with assessor's office regarding property re-zoning and short-term rental approval.
  • Helps with yearly Budget.

Planning & Zoning Front Desk Clerk

County of Stone
Galena, MO
03.2013 - 05.2016
  • Managed front desk operations, greeting customers and answering phone calls.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Accepts and processes building permit applications - making sure the use matches the zoning and all county setbacks are met.
  • Accepts and processes all board applications -
  • Prepares and mails the Board of Adjustments packets
  • Attends the Boa meetings - Sets up the meeting room and takes minutes.
  • Prepares the meeting minutes.
  • Sends applicant letter advising them of the board decision and what their next steps will be.
  • Keeps various forms in stock.
  • Updates the large physical map with the case numbers along with the board decision.

Sheriff's Office Data Entry

County of Stone
Galena, MO
10.2012 - 03.2013

Worked the front desk - answering phone calls and greeting customers.

Worked with the MULES system

Processed CCW licenses

Registered Sex Offenders

Worked prisoner visitation days - ran all visitors through the MULES system to see if they have any active warrants.

GPH Print Estimator

Gospel Publishing House
Springfield, MO
1983 - 04.2012
  • Reviewed print specifications to ensure alignment with client expectations and production capabilities.
  • Collaborated with vendors to source competitive pricing for printing materials and services.
  • Processed job orders efficiently, maintaining accuracy in documentation and timelines.

Education

High School Diploma -

Galena High School
Galena, MO
05-1982

Skills

  • Strategic planning
  • Change management
  • Program management
  • Program implementation
  • Word
  • Excel

Timeline

Planning & Zoning Deputy Director

County of Stone
05.2016 - Current

Planning & Zoning Front Desk Clerk

County of Stone
03.2013 - 05.2016

Sheriff's Office Data Entry

County of Stone
10.2012 - 03.2013

GPH Print Estimator

Gospel Publishing House
1983 - 04.2012

High School Diploma -

Galena High School