Sammy Hernandez

• Coordinated train movements and switching operations for Herzog railroad service crews.
• Inspected couplers, brakes, and cars before departures and yard moves.
• Communicated track signals and movement instructions with engineers and dispatchers.
• Monitored rail yard safety and followed federal railroad operating rules.
• Secured equipment, switches, and crossings during loading and switching activities.
• Assisted crew members with coupling, uncoupling, and train alignment tasks.
• Responded to service delays, defects, and track hazards with calm coordination.
• Communicated with other personnel via radio or telephone while on duty.
• Assisted passengers with boarding and disembarking the train safely.
• Provided on-board announcements regarding stops, delays, and transfers.
• Received and followed directions from train dispatchers.
• Responded to customer inquiries and complaints in a professional manner.

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• Customer Service with passengers using Rail and Bus Service. Make sure each passenger pays the required fare for service using.
• Collaborated with local law enforcement agencies when responding to reported cases of arson or suspicious activity involving possible incendiary devices.