Sammy Issa
Haverhill,Massachusetts
Summary
Results-driven logistics professional with experience in ocean logistics, import, export and foreign operations, and customer service. Proven ability to analyze problems, develop solutions, and improve efficiency.
Overview
2026
2026
years of professional experience
Work History
Import Customer Service Specialist
- Managed customer inquiries and shipment tracking for import shipments
- Resolved customer complaints and issues related to import shipments
- Coordinated with internal teams to ensure smooth logistics operations
Foreign Trade Specialist
- Analyzed market trends and trade regulations to identify opportunities for business growth
- Developed and implemented strategies to improve international trade operations and compliance
Logistics Professional
Mediterranean Shipping Company
01.2020 - Current
- Coordinate ocean freight shipments and manage documentation
- Ensure compliance with international shipping regulations and customs clearance processes
- Analyze shipping data to optimize routes and improve efficiency
Education
Business and Administration Degree - Marketing
FASC - FACULDADES DE SANTA CATARINA
Criciuma, Santa Catarina06.2007
Skills
- Ocean logistics and import/export operations
- Customs clearance and compliance
- Shipping management software and CRM systems
- Strong analytical and problem-solving skills
- Excellent communication and customer service skills
Timeline
Logistics Professional
Mediterranean Shipping Company
01.2020 - Current
Business and Administration Degree - Marketing
FASC - FACULDADES DE SANTA CATARINA
Import Customer Service Specialist
Foreign Trade Specialist
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