Summary
Overview
Work History
Education
Skills
Timeline
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Samone Goodman

Coward,SC

Summary

Organized and motivated employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Business Development Specialist

Florence Toyota
Florence , SC
05.2023 - Current
  • Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.
  • Maintains an organized work environment to ensure efficient customer service.
  • Analyze customer feedback to improve product offerings, pricing strategies, and marketing plans.

Customer Service Specialist

Hudson Automotive Group
North Charleston, SC
03.2021 - 05.2023
  • Answered incoming customer inquiries regarding product and service information.
  • Resolve customer issues on the first call as frequently as possible.
  • Demonstrate advanced product knowledge and the ability to solve customer issues.

Customer Support Specialist

Iqor
North Charleston, SC
07.2019 - 03.2021
  • Performed regular follow-up calls to check on customer satisfaction levels.
  • Engaged in excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues.
  • Assisted customers with product installation, troubleshooting, and usage questions.

Audit Clerk/ Material Specialist

ThyssenKrupp Industrial Solutions
North Charleston, SC
06.2017 - 07.2019
  • Prepared audit reports detailing findings and recommendations.
  • Maintained accurate records of all audits conducted.
  • Identified areas of potential risk within client operations.
  • Received and distributed incoming materials to designated areas.

Education

High School Diploma -

Goose Creek High School
Goose Creek, SC
06.2017

Skills

  • Teamwork and Collaboration
  • Shrink Reduction
  • Loss Prevention
  • Training and Mentoring
  • Sales Expertise
  • Order Processing
  • Money Handling

Timeline

Business Development Specialist

Florence Toyota
05.2023 - Current

Customer Service Specialist

Hudson Automotive Group
03.2021 - 05.2023

Customer Support Specialist

Iqor
07.2019 - 03.2021

Audit Clerk/ Material Specialist

ThyssenKrupp Industrial Solutions
06.2017 - 07.2019

High School Diploma -

Goose Creek High School

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Samone Goodman