Samora Watson
Windsor,CT
Summary
Insurance professional with over 15 years of experience in handling claims. Excellent in negotiation and resolution. Seeking position where I can use my technical and analytical skills to achieve superior results.
Overview
17
17
years of professional experience
Work History
SENIOR CLAIMS EXAMINER
COACTION SPECIALTY INSURANCE GROUP
04.2022 - Current
- Responsible for handling complex General Liability claims, largely focused on New York Labor Law. Premise/product liability claims.
- Proficient in reviewing coverage independently, address coverage issues, drafting coverage letters. Handle claims from inception to resolution.
- Litigation Management
- Identify claim severities and exposure levels, work with excess carriers
- Ensure claims are adequately reserved, properly investigate claims, strong knowledge in risk transfer, tenders, additional insured coverage.
- Proactively resolve claims.
- Attend mediations, settlement conferences/trials.
- Work with agents, brokers and underwriting.
- Manage diary system, prepare reports, collaborate with colleagues and management to discuss claim topics and opportunities. Mentorship
LITIGATION CLAIMS EXAMINER
ATLANTIC CASUALTY INSURANCE COMPANY
07.2021 - 04.2022
- Handle commercial general liability, garage and construction defect claims
- Review and determine coverage, address any coverage issues, prepare disclaimer letters and/or reservation of right letters
- Recognize claim complexities
- Fully investigate losses, assess liability and damages, ensure claims are adequately reserved, work with defense counsel on litigated files
- Proactively resolve matters and/or strategize to bring claims to resolution
- Work with independent adjusters, use alternate resources
- Handle low to high level claim severities from inception to resolution.
TECHNICAL SPECIALIST
TRAVELERS INSURANCE
01.2021 - 07.2021
- Manage caseload of commercial general liability claims
- Review and determine coverage, address any coverage issues
- Recognize claim complexities
- Fully investigate losses, assess claims and properly reserve, provide full documentation in claim file
- Extensive litigation background
- Proactively work with defense counsel and claimants to resolve claims
- Participate and use other resources to assist in resolution
- Attend mediations, settlement conferences and trials.
SPECIALTY CLAIMS ANALYST
MCU, HANOVER INSURANCE
05.2020 - 01.2021
- Manage professional and general liability claims
- Review and determine coverage, handle any coverage issues
- Prepare and send appropriate letters
- Investigate losses, analyze all facts, assess claims and properly reserve
- Work with attorneys and claimants to resolve claims
- Participate and use other resources to assist in resolution
- Attend mediations, settlement conferences and trials
- Effectively negotiate settlements.
CLAIMS SPECIALIST II
ZURICH NORTH AMERICA
12.2007 - 05.2020
- Handle large volume of commercial general liability claims including high exposure and complex claims
- Review policies, confirm coverage, establish and adjust reserves accordingly
- Investigate losses, interview all parties involved, evaluate and resolve losses in timely manner
- Identify exposures, consult with team members, management and other parties when needed
- Effectively manages caseloads
- Handle international claims
- Develop strategies and action plans to resolve losses
- Mentor and assist co-workers.
AUTO CLAIMS ADJUSTER
AIG
06.2006 - 12.2007
- Manage automobile losses of low to moderate complexities
- Review policy/coverage, set reserves, investigate losses, determine liability, review police reports, take statements, evaluate and resolve claims
- Great customer service skills.
Education
B.S. Human Services -
SPRINGFIELD COLLEGE
SPRINGFIELD, MA05.2010
Paralegal Certification - Litigation Paralegal Studies
UCONN
STORRS, CT12.1997
Master of Science - Business Management
UNIVERSITY OF SAINT JOSEPH
WEST HARTFORD, CT12.2011
Skills
- Strong technical knowledge of handling general liability and auto claims
- Solid knowledge of claims process, determining coverage, drafting coverage letters, managing reserves, special handling of sensitive accounts
- Understanding and identifying risk transfer opportunities whether contractual or on an Additional Insured basis
- Proven ability to manage claims efficiently and produce great results
- Litigation Management
- Working with third party administrators
- Excellent analytical, problem solving and negotiations skills
- Dependable, responsible and self-motivated
References
Available upon request
Timeline
SENIOR CLAIMS EXAMINER
COACTION SPECIALTY INSURANCE GROUP
04.2022 - Current
LITIGATION CLAIMS EXAMINER
ATLANTIC CASUALTY INSURANCE COMPANY
07.2021 - 04.2022
TECHNICAL SPECIALIST
TRAVELERS INSURANCE
01.2021 - 07.2021
SPECIALTY CLAIMS ANALYST
MCU, HANOVER INSURANCE
05.2020 - 01.2021
CLAIMS SPECIALIST II
ZURICH NORTH AMERICA
12.2007 - 05.2020
AUTO CLAIMS ADJUSTER
AIG
06.2006 - 12.2007
B.S. Human Services -
SPRINGFIELD COLLEGE
Paralegal Certification - Litigation Paralegal Studies
UCONN
Master of Science - Business Management
UNIVERSITY OF SAINT JOSEPH
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