Sampath Arni-Jayasekar
Summary
Diligent and resolute individual with an ambition to succeed in any given environment. As is evident in my body of work, I can and do work efficiently with a team as well as independently without close supervision. Always eager to learn and keep abreast of the current developments in the Travel Trade. With forty-six years' experience in the Travel Industry, I am always up to a challenge whatever the situation. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
46
46
years of professional experience
Work History
Account Manager
Air India
08.2010 - 09.2024
- Attending various promotional activities to interact with corporate accounts and frequent travelers
- Sponsoring various events by offering POT tickets
- Setting up Air India standee, banner and manning the booth with flyers to promote Air India
- Attend trade shows with India tourism Department and events organized by Indian Consulate in Chicago
- Preparing Market Share report using Direct Data Solution (DDS) and agent productivity reports for Midwest USA
- Prepare Productivity Reports and Revenue Vs Target reports for Midwest
- Monitoring competitors fares with inputs from travel agents and sending fare proposal to US pricing
- Meet and assist groups during departures and arrivals
- Assist the Manager on special projects and provide inside sales support
- Sales Calls to agents in Chicago and cold calls to agents in the Midwest region
- Assist Agents with fare and ticketing queries
- Answer telephone and email inquiries from customers and travel agents
- Assist with group fare enquiries and reservations and ticketing staff as and when needed
- Go to the airport when group movement is there and assist APM when required
- Engage in promotional activities to interact with corporate accounts and frequent travelers
- Sponsor events and manage promotional booths, including setting up Air India stands and distributing marketing materials
- Attend trade shows with India Tourism Department and Indian Consulate in Chicago
- Prepare Market Share and Productivity Reports for the Midwest USA
- Monitor competitor fares and submit fare proposals to US pricing
- Provide support for group movements and special projects
- Assist travel agents with fare, ticketing queries, and reservations.
Quality and Inventory Control
Global Card Services
01.2010 - 08.2010
- Set up inventory control for all the machine parts and informing the Manager of critical parts that need to be ordered
- Checking all the sample cards made for clients for their approval.
Manager
Hari World Travels
12.2008 - 01.2010
- Responsible for the efficient and profitable operation of the Chicago Branch office
- Cooperated with the preferred carriers in the development, implementation and streamlining of cost effective, efficient procedures
- Responsible for updating travel agents with fare and rule changes etc
- For each of the carriers that Hari World represented
- Ensured Hari World Travel secured a market share of tickets sold by each productive agency.
Manager
Balaji Travel Network
03.2007 - 12.2008
- Managed the downtown Chicago office
- Liaised with airlines and consolidators to ensure seats were confirmed
- Ensured our passengers were provided good value for their money
- Looked after all passenger needs from time of initial call till their journey was completed: assigned seats, requested special meals, and if necessary, enrolled the passengers in the airlines' Frequent Flyer Programs.
Manager
Midwest - Sita World Travel
08.1998 - 03.2007
- Responsible for Mid-West Region sales of all the Airlines noted above
- Participated in appropriate Trade Shows in the Mid-West Region to promote the various airlines, through use of Power Point presentations, interaction with agents and speaking about an airline that we were representing at the show
- Prepared and sent email and fax broadcasts for the various airlines to the agents in the Mid-West region
- Motivated and guided a staff of three.
Marketing Analyst
Nova Travels
08.1997 - 07.1998
- In-charge of the Asia Division
- Ensured that all the emails were promptly answered and audited issued tickets daily for 100% compliance to rules and regulations
- Ensured that all new airline bulletins were disseminate accurately to staff, so that each can effectively use it for selling purposes.
Airport Manager
Jet Airways
10.1993 - 05.1997
- Headed a team of 85 dedicated and motivated reservation and ground handling staff
- Ensured on time performance and quick turnaround of flights
- Maintained good relations with various agencies and law enforcement officials at the airport.
Manager
East West Airlines and East West Travels
06.1991 - 10.1993
- Helped recruit staff, obtain approvals from various agencies and set up infrastructure for East West Airlines to operate to Hyderabad
- In-charge of handling operations of two branches of East West Travels in Hyderabad and Secunderabad
- Propelled the growth of the travel division to the number one passenger sales agency for Air India, Cathay Pacific and Lufthansa for the Andhra Pradesh region within one year.
Area Manager
Jet Air
06.1983 - 05.1991
- Joined as Sales Representative
- Opened Jet Air's Hyderabad Branch office, and added staff in the second year of operation
- Promoted as Area Manager in 1985
- Responsible for Marketing and Sales in AP state for the all above noted GSA airlines.
Reservations & Ticketing Assistant
Aviation Travels
02.1979 - 05.1983
- Serviced corporate accounts as well as walk-in passengers.
Education
Bachelor of Arts -
Osmania University
Skills
- Reservations and Ticketing - Comprehensive working knowledge of SABRE, Worldspan and Gabriel Reservation Systems
- Microsoft Office
- Microsoft Excel
- Microsoft PowerPoint
Accomplishments
- Rose from Sales Rep to become an Area Manager with Jet Air
- Instrumental in helping the first Private Airline (East West Airlines) to commence daily flights to Hyderabad
- Achieved an on-time performance of 98 percent as Airport Manager for Jet Airways in Hyderabad
- Actively involved with the SKAL club of Hyderabad and held the post of treasurer for three years
- Committee member for APTA (Association for Promoting Tourism to Africa) in Chicago
Additional Information
Completed Basic and Advanced Reservations and ticketing courses with Swissair
References
Available on request
Languages
Hindi
Professional Working
Tamil
Professional Working
Telugu
Professional Working
Urdu
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Skal club of Chicago
- GBTA
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteImportant To Me
Work-life balanceCompany CultureInterests
Cooking, Cricket and Hiking
Timeline
Account Manager
Air India
08.2010 - 09.2024
Quality and Inventory Control
Global Card Services
01.2010 - 08.2010
Manager
Hari World Travels
12.2008 - 01.2010
Manager
Balaji Travel Network
03.2007 - 12.2008
Manager
Midwest - Sita World Travel
08.1998 - 03.2007
Marketing Analyst
Nova Travels
08.1997 - 07.1998
Airport Manager
Jet Airways
10.1993 - 05.1997
Manager
East West Airlines and East West Travels
06.1991 - 10.1993
Area Manager
Jet Air
06.1983 - 05.1991
Reservations & Ticketing Assistant
Aviation Travels
02.1979 - 05.1983
Bachelor of Arts -
Osmania University
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