Samreena Fatima
San Antonio,TX
Summary
Energetically spearheaded client relationship enhancements and streamlined recruitment processes as a Management Intern at Sigma Enterprises. Excelled in team building and data analytics, significantly improving customer service satisfaction. Mastered the art of maintaining composure under pressure, ensuring seamless onboarding and training development. Currently pursuing CCMA certification to work in the dynamic medical filed as an MA expecting to graduate in May 2025.
Overview
1
1
year of professional experience
Work History
Management Associate
Sigma Enterprises
Hyderabad, INDIA
01.2022 - 01.2023
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
- Prepared and reviewed documents for potential and existing clients.
- Assisted with recruitment, interviewing and onboarding new employees.
- Learned company processes, procedures and employee role functions.
Education
Medical Assistant - CCMA
San Antonio Medical Assistant School
Northwest05-2025
Bachelor of Science - Information Technology
Jawaharlal Nehru Technological University
Hyderabad,IndiaSkills
- Great at building and maintaining client relationships
- Having excellent knowledge of the brands working with
- Generating regular sales reports
- Responding to customer inquires with enthusiasm and positivity
- Time Management
- Calm Under Pressure
- Online research
- Performing rapid strep, flu, and COVID, UA, and urine hCG tests
- Experienced in obtaining vitals, drawing blood using the vacutainer/butterfly method, and venipuncture
- BLS certified
Volunter experience
Currently volunteering at University Hospital.
volunteering at the SST public schools
Timeline
Management Associate
Sigma Enterprises
01.2022 - 01.2023
Medical Assistant - CCMA
San Antonio Medical Assistant School
Bachelor of Science - Information Technology
Jawaharlal Nehru Technological University
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