Samrith Srey
Tacoma
Summary
Developed technical and troubleshooting skills in hands-on, mechanical environment. Adaptable and skilled in diagnosing and resolving mechanical issues, with focus on efficiency and safety. Looking to transition into new field, leveraging problem-solving abilities and technical expertise.
Overview
4
4
years of professional experience
Work History
Customer Service Manger
Credit Corp Solutions
Federal Way, WA
01.2026 - Current
- Assisted customers with product selections and inquiries, enhancing overall satisfaction.
- Negotiated payment plans with customers, ensuring compliance with company policies and legal requirements.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Maintained consistently high success rate of collecting on overdue accounts.
Mechanic Hobby
Self
Tacoma, WA
01.2022 - Current
- Implemented systematic organization of parts and inventory to facilitate accessibility for repair tasks.
- Applied comprehensive blueprint knowledge to support construction and engineering initiatives.
- Achieved project milestones by effectively employing hand drills, socket sets, calipers, and wrenches. Enhanced team productivity through proficient tool usage and maintenance. Delivered quality results by leveraging a diverse set of tools for various tasks.
Ramp Agent/ CSA
Delta Airline
Seattle, WA
05.2024 - 12.2025
- Operated ground support equipment to ensure timely aircraft servicing and departures.
- Coordinated baggage handling processes to minimize delays and enhance passenger satisfaction.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 20+ daily flights.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
Warehouse Stocker Picker
Cardinal Health
Auburn, WA
06.2023 - 12.2023
- Efficiently picked and labeled items, ensuring timely completion of daily warehouse tasks.
- Collaborated with team to meet company targets, maintaining a clean and organized workspace.
- Inspected pallets for quality, ensuring accurate and reliable shipment deliveries.
- Handled packages up to 50+ pounds, optimizing workflow on conveyor systems.
Team Member/Cashier
Happy Teriyaki
Tacoma, WA
05.2023 - 12.2023
- Ensured cleanliness and safety, boosting team efficiency and customer satisfaction.
- Enhanced team success by swiftly and accurately completing tasks.
- Adapted quickly to new tasks, optimizing performance and productivity.
- Supported operations during peak times, maintaining seamless service.
Education
High School Diploma -
Lincoln High School
Tacoma, WASkills
- Power tool operation
- Precision measurement
- Blueprint interpretation
- Calibration techniques
- Problem-solving
- Active listening
- Critical thinking
- Equipment installation
Timeline
Customer Service Manger
Credit Corp Solutions
01.2026 - Current
Ramp Agent/ CSA
Delta Airline
05.2024 - 12.2025
Warehouse Stocker Picker
Cardinal Health
06.2023 - 12.2023
Team Member/Cashier
Happy Teriyaki
05.2023 - 12.2023
Mechanic Hobby
Self
01.2022 - Current
High School Diploma -
Lincoln High School