Freddi Flores
Harbor City,CA
Summary
Living in Harbor City, CA. I am a fast learner and eager to get my foot in the door to a new career path.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Bennett Landscape
Harbor City, CA
11.2023 - 07.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Production Home Assembler
Fleetwood Homes
Riverside, CA
10.2020 - 09.2022
- Follow work orders and instructions in order to accurately and efficiently prepare and assemble building components and homes in a factory assembly line environment
- Operated fork lift, shrink wrapped, and used power tools to complete duties/assemble homes
Meat Processor
Seaboard Foods
Guymon, OK
02.2018 - 10.2020
- Received and stored all fresh meat deliveries, processed customer orders and prepared cuts of meat as requested
- As well measured, packaged, and labeled meat as customer requests
- Trained and directed all assigned subordinate meat cutters and wrappers
Construction
Travis Scale Company
Liberal, KS
08.2017 - 02.2018
- Unload and load construction materials
- Distribute materials
- Erect concrete forms and scaffolding
- Drill and blast into earth and rock
- Mix and pour concrete and asphalt
- Level concrete and earth using trowels and shovels
- Remove debris
- Clean up spills and remove hazardous material
Delivery Driver
Flooring America
Liberal, KS
01.2015 - 02.2016
- Delivered high-quality products to our customers in a safe, courteous, and timely manner
- Contact customers to confirm delivery details
- Determines placement of merchandise, follows safety and lifting protocols during deliveries, and conducts safety reviews
Education
High School Diploma -
Liberal Kansas High School
Liberal, KS06.2013
Skills
- Customer service
- Data entry
- Microsoft Excel
- Microsoft outlook
- Professional telephone deme
- Order processing
- Documentation
- Microsoft PowerPoint
- Filing
- Heavy lifting
- Attention to detail
- Power tool operation
- Painting and finishing
- Equipment operation
- Basic carpentry
- Truck loading
- Framing
- Team-oriented and dependable
- Flooring installation
- Concrete finishing
- Materials loading
- Demolition experience
- Blueprint reading
- Landscaping
- Hand and power tool operation
- Punctual and dependable
- Safety guidelines
- Multitasking and organization
- Crew management
- New hire training
- Equipment inspection
- Task prioritization
- Schedule planning
- Quality control
- OSHA requirements
- Job assignments
- Staff support
- Onboarding and training
- Line management
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Bennett Landscape
11.2023 - 07.2024
Production Home Assembler
Fleetwood Homes
10.2020 - 09.2022
Meat Processor
Seaboard Foods
02.2018 - 10.2020
Construction
Travis Scale Company
08.2017 - 02.2018
Delivery Driver
Flooring America
01.2015 - 02.2016
High School Diploma -
Liberal Kansas High School