Summary
Work History
Timeline
Generic

Samson Charlot

Brooklyn

Summary

I am excited to apply for the Customer Care Specialist position at Greystar. With several years of experience in customer service, dispatch coordination, and team supervision, I bring a proven ability to resolve complex issues, maintain accurate records, and deliver exceptional service in fast-paced environments.

Work History

Customer Service Representative

King Teleservices
  • In my most recent role as a Customer Service Representative at King Teleservices, I assisted residents with inquiries and complaints, processed service requests, and leveraged database systems to provide accurate information to callers. This experience sharpened my ability to handle sensitive data with discretion while ensuring compliance with company policies.

Dispatcher

Capsule Pharmacy
  • As a Dispatcher at Capsule Pharmacy, I coordinated logistics and tracked service requests, demonstrating strong organizational and analytical skills.

Team Supervisor

Getir
  • Additionally, my time as a Team Supervisor at Getir allowed me to lead teams, manage schedules, and ensure timely resolution of customer needs. Across these roles, I consistently met performance targets while maintaining a customer-first approach.

Timeline

Customer Service Representative

King Teleservices

Dispatcher

Capsule Pharmacy

Team Supervisor

Getir

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Samson Charlot