Samson Muraven
Brockport,NY
Summary
Dynamic bartender with a proven track record at Centre Street Pub, excelling in customer service and efficient workflow management. Known for crafting unique cocktails and fostering loyalty through engaging interactions. Highly reliable with strong multitasking abilities, ensuring a clean and organized bar environment while effectively handling high customer volumes.
Overview
5
5
years of professional experience
Work History
Bartender
Centre Street Pub
Schenectady, NY
04.2025 - Current
- Crafted and served a diverse range of cocktails and beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Monitored inventory levels, placed orders for supplies, and minimized waste through efficient stock management.
- Implemented strategies to improve workflow efficiency during peak hours, enhancing overall service speed.
- Fostered positive relationships with regular patrons, contributing to a loyal customer base and repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
Barback
Centre Street Pub
Schenectady, NY
04.2023 - 04.2025
- Supported bartenders by restocking supplies and maintaining cleanliness of bar area.
- Assisted in processing customer orders efficiently during peak hours.
- Operated bar equipment, including glassware washers and ice machines, ensuring proper functionality.
- Maintained inventory records, tracking stock levels for timely reorders and minimizing shortages.
- Trained new staff on bar procedures and safety protocols to ensure compliance and efficiency.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Replaced empty kegs and soda syrups.
- Learned how to make wide variety of mixed drinks.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Operated POS system to collect payments from customers.
- Monitored dining room inventory and replenished as necessary.
Kitchen Staff Member
Centre Street Pub
Schenectady, NY
04.2021 - 04.2023
- Prepared and assembled food orders efficiently
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted in training new staff on food safety protocols and kitchen procedures.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
Education
BBA - Business
State University of New York At Brockport
NY05-2028
High School Diploma -
Niskayuna High School
Niskayuna, NY06-2024
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Clear and effective communication
- Engaging personality
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
- Payment processing
- Handling difficult customers
- Cash register operation
- Memory retention
Affiliations
- Kappa Sigma Fraternity
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Bartender
Centre Street Pub
04.2025 - Current
Barback
Centre Street Pub
04.2023 - 04.2025
Kitchen Staff Member
Centre Street Pub
04.2021 - 04.2023
BBA - Business
State University of New York At Brockport
High School Diploma -
Niskayuna High School