Samuel Akapo

Forney

Summary

Dynamic Social Media Analyst at Genpact with a proven track record in data interpretation to enhance online presence. Skilled in Excel and customer service, I excel at transforming insights into actionable strategies, driving engagement, and improving performance. Adept communicator with strong data entry capabilities, committed to delivering exceptional results.

Overview

years of professional experience

Work History

Social Media Analyst

Genpact

05.2021 - 11.2024

Study and Interpret data from social media platforms to improve performance and online presence.

Customer Service Representative

GBS Enterprises

08.2020 - 03.2021

File claims for damages to consumers furniture.

Insurance Verification Representative

AllianceRx Walgreens Prime

03.2019 - 08.2020

Run test claims for patients insurance, work through claim rejections and contact medical doctors office or insurance company to process proper claims.

Education

Harmony Science Academy- Dallas

Dallas, TX

Skills

Data Entry
Computer Skills (5 years)
Communications (5 years)
Customer Service
Claims

Data Analyst
Data Entry
Excel
Microsoft Office

Timeline