Samuel Alphonse
Summary
Dynamic and results-driven caregiving professional dedicated to delivering compassionate care that prioritizes clients' physical and emotional well-being. Expertise in creating safe environments and responding swiftly to emergencies, complemented by strong customer service and cash handling skills. Versatile and diligent, with a proven track record of mastering diverse tasks while enhancing customer satisfaction through effective communication and problem-solving abilities. Eager to leverage a solid foundation in client-focused service alongside developed technical skills in coding, debugging, and software development to drive positive outcomes and contribute meaningfully to organizational success in a new field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
U-Haul Representative
Uhaul Moving And Storage
07.2025 - Current
- Conducted product demonstrations, effectively communicating features and benefits to clients.
- Collaborated with team members to streamline processes, improving service delivery efficiency.
- Developed training materials for new representatives, ensuring consistency in information provided.
- Managed customer inquiries, providing accurate information and support to enhance satisfaction.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
Caregiver
Delta T-Group
08.2024 - 04.2025
- Created a safe environment by implementing fall prevention strategies and maintaining a clutter-free living space
- Provided compassionate and personalized care to the client, ensuring their physical and emotional well-being
- Responded promptly to emergencies or urgent situations by following established protocols for immediate assistance
Cashier
Marshalls
12.2022 - 05.2024
- I was a cashier but I have done everything to do at Marshalls
- Operated cash register and accurately processed payments, returns, and exchanges.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
Education
Associate's degree - Liberal Arts & Sciences: Liberal Arts
Massasoit Community College
05.2024
Bachelor of Science - Computing Engineering
University of Massachusetts, Lowell
Lowell, MA05-2028
Skills
- Communication skills
- Customer service
- Commercial Cleaning
- Cleaning Experience
- Math
- Computer Skills
- Basic Math
- Complex Problem-Solving
- Issue Resolution
- Time management abilities
- Procedure coding
- Coding expertise
- Code C, C
- Matlab
Accomplishments
Coursework
- Computing I
- Calculus II
- Physics II
- Logic Design
- Additional coursework in mathematics, computer engineering, and physical sciences
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Building my own PC at a young age
- Graduation high school with a high school diploma and a associate degree at the same time
Certification
First Aid Certification
Propane Certified
Languages
Haitian Creole
Limited Working
English
Native or Bilingual
French
Elementary
Interests
- Graphic Design
- Web Development and Design
- Video Game Design
- Robotics
- Sustainable Tech Innovations
- Design and Build Websites
- Artificial Intelligence (AI) and Machine Learning
- Developing software, websites, and apps in various programming languages
Timeline
U-Haul Representative
Uhaul Moving And Storage
07.2025 - Current
Caregiver
Delta T-Group
08.2024 - 04.2025
Cashier
Marshalls
12.2022 - 05.2024
Associate's degree - Liberal Arts & Sciences: Liberal Arts
Massasoit Community College
Bachelor of Science - Computing Engineering
University of Massachusetts, Lowell
AWARDS
Phi Theta kappa honors
Similar Profiles
Melisha BellMelisha Bell
Reservation Manager at Uhaul Moving and StorageReservation Manager at Uhaul Moving and Storage
Velicity ZavalaVelicity Zavala
Customer Service Representative at Uhaul Moving And StorageCustomer Service Representative at Uhaul Moving And Storage
William JonesWilliam Jones
Customer Service Representative at Uhaul Moving And StorageCustomer Service Representative at Uhaul Moving And Storage
Amanda BustamanteAmanda Bustamante
Line Haul Support Representative at Fed Ex GroundLine Haul Support Representative at Fed Ex Ground
William HollierWilliam Hollier
Decorator at Tumby Bay BakeryDecorator at Tumby Bay Bakery