Grace Dahlstrom
Cape Coral,FL
Summary
Dynamic U-Haul Representative at Debonos Stop and Go, Personable and reliable with talent for building strong customer relationships and delivering exceptional service. Possess solid understanding of customer service principles and effective communication techniques over the phone and face-to-face, including resolving issues and providing accurate information. Committed to driving customer satisfaction and contributing to overall success of team.
Overview
3
3
years of professional experience
Work History
U-haul Representative
Debonos Stop and Go
02.2023 - Current
- Assisted customers with product inquiries and recommendations, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring accuracy and reducing wait times at checkout.
- Maintained cleanliness and organization of store displays to attract customers and promote sales.
- Collaborated with team members to restock inventory and manage product placement in-store.
- Implemented effective communication strategies with team to streamline daily operations and enhance service quality.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
Education
High School Diploma -
Cape Coral Highschool
Cape Coral, FL05-2025
Skills
- Customer service expertise
- Goal-oriented mindset
- Customer relations
- Customer support
- Client relationship building
- Professional telephone reception
- Client service
- Product promotions
- Customer service
- Conflict resolution
- Complaint resolution
- Effective telephone communication
- Microsoft outlook
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
U-haul Representative
Debonos Stop and Go
02.2023 - Current
High School Diploma -
Cape Coral Highschool