Samuel Bailey
Raleigh,NC
Summary
Motivated individual driven to excel in all endeavors, constantly seeking new challenges to fuel personal growth and achieve success. Possessing strong leadership qualities, embraces responsibility and prioritizes effective communication, valuing relationships over transactions. Leveraging talents and collaborative spirit, contributes to team's collective efforts, channeling energy towards inspiring achievements. Diverse background and knack for creative thinking bring fresh ideas to the table, enabling us to envision, shape, and implement innovative systems.
Overview
7
7
years of professional experience
Work History
Transportation Security Officer
Department Of Homeland Security, TSA
05.2024 - Current
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
- Collaborated with team members to ensure a secure environment for all travelers and airport personnel.
- Utilized strong communication skills to address passenger concerns or inquiries related to transportation security processes.
- Demonstrated adaptability and flexibility by rotating between various security functions as needed.
- Improved team morale and efficiency with regular participation.
Package Handler
Dansons Operation
10.2023 - 05.2024
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
SameDay City Carrier
Fedex
09.2022 - 08.2023
- Pleasantly greeted and engaged customers, assisting with any package-related issues.
- Planned and cased mail in sequence of delivery for designated route.
- Maintained accurate records of attempted and missed deliveries as required.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
Warehouse Stock Clerk
Spirit Airlines
02.2019 - 08.2022
- Process all materials movement requests accurately and on time
- Perform shipping, receiving and stocking of aircraft parts and supplies
- Maintain up to date shelf life on every stockroom
- Accurately process shipments in compliance with federal regulations
- Demand and issue all parts to maintain accurate inventory counts.
- Conducted inventory and restocked items throughout day.
- Maintained effective team member communication.
Rural Carrier Associate
United States Postal Service, USPS
06.2017 - 01.2018
- Resolved complaints calmly and professionally to maintain customer satisfaction.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
- Sorted mail according to order of address appearance for easy access in field.
Education
Diploma -
Miramar High School
Miramar, FL06.2016
Skills
- MS Office (Word, Excel and Powerpoint) Outlook program
- Customer Satisfaction
- Active Listening
- Goal-Setting
- Customer Relation
- Technical Proficiency
- Problem Solving
- Adaptability/Flexibility
Timeline
Transportation Security Officer
Department Of Homeland Security, TSA
05.2024 - Current
Package Handler
Dansons Operation
10.2023 - 05.2024
SameDay City Carrier
Fedex
09.2022 - 08.2023
Warehouse Stock Clerk
Spirit Airlines
02.2019 - 08.2022
Rural Carrier Associate
United States Postal Service, USPS
06.2017 - 01.2018
Diploma -
Miramar High School
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