Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Specialist
Liberty University
Lynchburg, VA
09.2023 - Current
Answered incoming customer inquiries regarding product and service information.
Maintained a high level of professionalism while interacting with customers via phone or email.
Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
Car Mechanic Helper
Camaro Specialties
East Aurora, NY
06.2022 - 08.2023
Kept shop area clean and organized at all times.
Utilized hand tools such as wrenches, pliers, cutters, to perform general automotive repairs.
Assisted co-workers in repairing more complex issues related to automobiles.
Dairy Frozen Clerk
Tops Friendly Markets
Buffalo, NY
07.2017 - 12.2022
Provided customer service by answering questions about product availability, pricing, promotions.
Checked expiration dates on all frozen food products to ensure quality standards were met.
Performed daily store inventory checks to monitor stock levels of frozen foods.
Education
Bachelor of Science - History
Liberty University
Lynchburg, VA
05-2024
High School Diploma -
Iroquois Senior High School
Elma, NY
06-2019
High School Diploma -
Erie 1 BOCES
Buffalo, NY
06-2019
Associate of Arts - General Education
Erie Community College
Buffalo, NY
Skills
Good communication skills
Problem Resolution
Customer consulting
Research
Expertise in history
Enforcing Rules and Expectations
Policy Enforcement
Knowledgeable in Word,Powerpoint and Excel
Affiliations
I play a range of sports. (Bowling, Ultimate frisbee, Disc Golf and basketball)