Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Area Supervisor
Ross Dress for Less
Henderson, NV
06.2023 - Current
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Resolved customer inquiries and complaints requiring management-level escalation.
Created monthly reports for senior management summarizing operational performance metrics.
Established processes to ensure efficient workflow throughout the organization.
Monitored staff performance and addressed issues.
Guest Services Associate
McDonald's
Henderson, NV
07.2022 - 01.2023
Ensured compliance with safety regulations and company policies.
Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Education
High School Diploma -
Liberty High School
Henderson, NV
04-2023
Some College (No Degree) - Forensic Science
College of Southern Nevada
Las Vegas, NV
Skills
Customer service oversight
Continuous improvements
Project planning
Operational efficiency
Safety management
Analytical thinking
Effective multitasking
Security awareness
Accomplishments
Achieved multiple school theater awards, cords, and metals
Received student of the month
Won 2nd place in state directing a self-wrote short play.