- Outdoor Recreation
- Music
- Playing Sports
- Personal finance
- Investing
Samuel Bickford
Sedro Woolley,WA
Summary
Proactive and goal-oriented professional with strong time management and problem-solving capabilities. Recognized for reliability and adaptability, quickly mastering new skills to enhance team performance.
Detail-oriented, with exceptional communication and interpersonal skills, effectively managing multiple tasks in fast-paced environments while maintaining focus under pressure. Committed to contributing to organizational growth through collaboration and strategic initiatives.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Landlord Tenant Specialist
Volunteers of America Western Washington
Mount Vernon, Washington
07.2023 - Current
- Collaborate closely with the Landlord-Tenant and Fair Housing Counselor, and Community Trainer to efficiently manage incoming cases
- Conduct negotiation processes between landlords and tenants, aiming for peaceful, fair resolutions while maintaining strict impartiality
- Schedule and facilitate mediations as necessary, ensuring all parties have a fair opportunity to voice their concerns
- Deliver comprehensive resources to landlords and tenants, such as legal support, housing assistance information, and community resources
- Maintain detailed records of all negotiations, mediations, and resolutions, adhering to our organization's confidentiality and data security standards
- Collaborate with the Intake Specialist and other team members to ensure efficient case management and an integrated approach to client service
Eviction Resolution Specialist
Volunteers of America Western Washington
Mount Vernon, Washington
10.2021 - 06.2023
- Facilitated the Eviction Resolution Pilot Program (ERPP) by complying with all rules and regulations
- Processed assigned cases concisely and accurately
- Helped tenants and landlords respectively, reach resolutions pertaining to delinquent rent and or/missed rental payments
- Worked closely with outside organizations regarding potential solutions regarding the landlord and tenant disputes
- Familiarity regarding mediations with the ability to schedule and coordinate mediation opportunities for both tenants and landlords
Delivery Driver
Sahara Pizza
Stanwood, Washington
07.2016 - 10.2021
- Completed deliveries promptly, with compliance to speed limits and other traffic regulations.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Communicated with restaurant staff to coordinate deliveries and obtain destination address.
- Maintained positive relationships with customers to promote further business opportunities.
- Conducted daily cleaning duties such as mopping floors, washing dishes.
- Collected money, provided change and recorded transactions on receipts.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
- Managed inventory levels of food items used for pizzas ensuring adequate stock at all times.
- Processed cash and credit and debit payments accurately using point-of-sale system.
- Ensured all food safety regulations were followed during preparation process.
Education
Bachelor in Business Administration - Marketing Concentration
Western Washington University
Bellingham, WA 09.2015 - 12.2019
General Business -
Skagit Valley Community College
Mount Vernon, WAHigh School Diploma -
Stanwood High School
Stanwood, WA 09.2011 - 06.2015
Skills
- Mediation skills
- Conflict resolution
- Case documentation
- Customer relations
- Team collaboration
- Resource management
- Time management
- Case management
- Data entry
- Exceptional oral and written communication skills
- Tenant and eviction laws
- Database management
- Skilled multi-tasker
- Customer service-focused
Certification
SHRM People Manager Qualification (PMQ)
Interests
Timeline
SHRM People Manager Qualification (PMQ)
10-2023
Landlord Tenant Specialist
Volunteers of America Western Washington
07.2023 - Current
Eviction Resolution Specialist
Volunteers of America Western Washington
10.2021 - 06.2023
Delivery Driver
Sahara Pizza
07.2016 - 10.2021
Bachelor in Business Administration - Marketing Concentration
Western Washington University
09.2015 - 12.2019
High School Diploma -
Stanwood High School
09.2011 - 06.2015
General Business -
Skagit Valley Community College
Similar Profiles
Jacquelyn RICHMONDJacquelyn RICHMOND
988 Online Crisis Counselor at Volunteers Of America Western Washington988 Online Crisis Counselor at Volunteers Of America Western Washington
Samuel BickfordSamuel Bickford
Landlord Tenant Specialist at Volunteers of America Western WashingtonLandlord Tenant Specialist at Volunteers of America Western Washington
Shawna LeatherbyShawna Leatherby
Crisis Counselor 40hrs/week at Volunteers Of America Western WashingtonCrisis Counselor 40hrs/week at Volunteers Of America Western Washington