Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Bove

Doyle,Tennessee

Summary

I have 12 years customer service experience, during which I've learned how best to interact with customers weather they are in a pleasant or unpleasant mood. I'm experienced with a variety of aspects in customer service from cashier to facility maintenance, and home delivery.

Overview

16
16
years of professional experience

Work History

Customer Service Associate

Lowes Home Improvment
McMinnville, TN
04.2021 - Current
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Recommended and initiated product offerings to meet customer changing needs.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.

Loader

Lowes
Abilene, Texas
04.2017 - 08.2020
  • Loaded box trucks with customer orders, primarily appliances for delivery.
  • Assisted driver by riding along, contacting customer to alert them ahead of delivery, helping driver with directions to customer home.
  • Driver, and I would then unload, deliver, and Install customer product.

Customer Service Asscoiate

Lowe's Home Improvement
Abilene, TX
03.2011 - 04.2015
  • Helped customers select products that best fit their personal needs.
  • Educated customers on product and service offerings.
  • Consulted with customers on the latest styles and trends.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.

Cashier

Hastings
Abilene, TX
11.2009 - 09.2010
  • Operated cash register with proficiency.
  • Issued receipts for purchases and gifts.
  • Provided professional and courteous service at all times.
  • Worked overtime shifts during busy periods.
  • Assessed customer needs and responded to questions.

Education

Associates - Digital Arts

Texas State Technical College
Abilene, TX, United States
2015

Associates - General Education

Cisco College
Abilene, TX, United States
2013

High School Diploma -

Abilene High School
abilene, TX, United States of America
2009

Associate of Science - Biology

Motlow State Community College
Tullahoma, TN
05-2028

Skills

  • Computers
  • Microsoft Office
  • Adobe Photoshop
  • Adobe Illustrator
  • Shielded Metal Arc Welding
  • Tungsten Inert Gas Welding
  • Flux Cored Welding
  • Oxy Acetylene Torch
  • Forklift Operator Certification
  • Customer service
  • Problem resolution
  • Team collaboration

Timeline

Customer Service Associate

Lowes Home Improvment
04.2021 - Current

Loader

Lowes
04.2017 - 08.2020

Customer Service Asscoiate

Lowe's Home Improvement
03.2011 - 04.2015

Cashier

Hastings
11.2009 - 09.2010

Associates - General Education

Cisco College

High School Diploma -

Abilene High School

Associates - Digital Arts

Texas State Technical College

Associate of Science - Biology

Motlow State Community College