Samuel Bradbury
Lowell,MA
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my experience and knowledge in both retail and education industries to successfully lead a community based organization through professional development opportunities that algin with core values and mission.
Overview
16
16
years of professional experience
Work History
Front End Manager
Wegmans
02.2024 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversee all Front End operations including, customer service desk, accounting, Helping Hands, Front End team leaders, and cashiers.
- Collaborated with other department managers to develop cross-functional initiatives, fostering a cohesive store environment.
Service Team Leader
Wegmans
08.2022 - 02.2024
- Lead with our values to ensure that Wegmans remains a great place to work for all.
- Assist FE Manager to oversee the daily operations of the Front End with a focus on Incredible Customer Service, safety, and employee retention.
- Built strong relationships with staff and customers through positive attitude and attentive response.
- Oversee store maintenance team to provide and maintain a pristine and safe shopping and working experience.
- Lead and develop team of cashiers and FE Coordinators through relationship building, actionable feedback, and modeling.
- Oversee store closing operations, inspections of different departments, food safety, and incredible customer service.
- Led FE Team to achieve a 100% on most recent Simplification Walk.
- Named as lead trainer for revamped ICS class.
Assistant Principal
Haverhill High School
08.2021 - 07.2022
- Supervised and evaluated teaching and support staff through instructional leadership and professional development.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
Director Of Special Education
Lawrence Family Development Charter School
08.2020 - 07.2021
- Coordinated staff evaluations for special education personnel.
- Proven record of developing and implementing school policies to ensure compliance with state and federal regulations.
Assistant Principal
Edward A. Reynolds West Side High School
01.2017 - 01.2020
- Coordinated yearly operations and staff budget, tracked expenses, and documented actions.
- Partnered with principal to administer school program in alignment with vision and goals, providing positive, high-expectation academic environment.
Teacher - Special Education
Edward A. Reynolds West Side High School
08.2013 - 08.2017
Graduate Course Instructor
Hunter College
01.2011 - 01.2015
Special Education Teacher Of Science
The High School for Health Careers and Sciences
06.2008 - 06.2013
Program Assistant - LGBT Programs And Services
University of California
Account Executive - Import Agent
Michel of Hong Kong
Education
Certificate Of Advanced Graduate Studies - School Building Leadership
College Of St. Rose
Albany, NY06.2017
Master of Science - Education
CUNY - Hunter College
New York City, NY06.2011
Bachelor of Arts - Sociology - Honors
University Of California-Berkeley
Berkeley, CA08.2003
Skills
- Retail Management
- Food Safety
- Staff Development
- Critical Thinking and Judgment
- Personnel Management
- Group Facilitation and Presentations
- Multicultural Leadership
- Supervision
- Incredible Customer Service
- Excellent Interpersonal Skills
References
References available upon request
Timeline
Front End Manager
Wegmans
02.2024 - Current
Service Team Leader
Wegmans
08.2022 - 02.2024
Assistant Principal
Haverhill High School
08.2021 - 07.2022
Director Of Special Education
Lawrence Family Development Charter School
08.2020 - 07.2021
Assistant Principal
Edward A. Reynolds West Side High School
01.2017 - 01.2020
Teacher - Special Education
Edward A. Reynolds West Side High School
08.2013 - 08.2017
Graduate Course Instructor
Hunter College
01.2011 - 01.2015
Special Education Teacher Of Science
The High School for Health Careers and Sciences
06.2008 - 06.2013
Program Assistant - LGBT Programs And Services
University of California
Account Executive - Import Agent
Michel of Hong Kong
Certificate Of Advanced Graduate Studies - School Building Leadership
College Of St. Rose
Master of Science - Education
CUNY - Hunter College
Bachelor of Arts - Sociology - Honors
University Of California-Berkeley