Samuel Brady
Rittman
Summary
Offering strong interpersonal skills and dedication to learning and development within insurance industry. Contributes solid understanding of customer service principles and ability to quickly assimilate product knowledge. Ready to use and develop communication and problem-solving skills in Insurance Producer role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Insurance Producer
Aflac
05.2024 - Current
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Adhered to all regulations for insurance sales.
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
- Coordinated claim processing between clients and carriers, facilitating timely resolution of disputes and ensuring fair settlements for all parties involved.
- Organized and maintained accurate client records, ensuring quick access to essential information for enhanced efficiency in sales and service delivery.
Host
Burntwood Tavern
09.2023 - 04.2024
- Working directly with guests
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Lab Technician
Atlantic bioprocessing
01.2023 - 08.2023
- Worked with Centrifuge machines, doing mild maintenance and occasionally pouring.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
Team Member
Mcdonalds
01.2020 - 01.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Diploma -
Home Schooled
Chippewa, OH01.2020
Skills
- Friendly
- Diplomatic
- Level-headed
- Enthusiastic
- Versatile
- Adaptability
- Policy analysis
- Claims handling
- Policy writing
- Licensed insurance agent
- Customer follow-up
Certification
- Accident and Health License – Ohio Department of Insurance.
Timeline
Insurance Producer
Aflac
05.2024 - Current
Host
Burntwood Tavern
09.2023 - 04.2024
Lab Technician
Atlantic bioprocessing
01.2023 - 08.2023
Team Member
Mcdonalds
01.2020 - 01.2022
- Accident and Health License – Ohio Department of Insurance.
Diploma -
Home Schooled
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