Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Branstad

Brainerd,MN

Summary

Proven sales expert with a track record of exceeding targets and fostering customer loyalty at Breakthru Beverage. Leveraged interpersonal communication and sales consultation skills to expand client base and retain customers. Demonstrated leadership and customer service excellence as Head Bartender at Zorbaz, significantly boosting revenue.

Overview

13
13
years of professional experience

Work History

Sales Representative

Breakthru Beverage
04.2016 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Exceeded sales targets through effective planning and goal setting.
  • Built relationships with customers and community to promote long term business growth.

Head Bartender

Zorbaz
02.2013 - 04.2016
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Closed out cash register and prepared cashier report at close of business.
  • Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.

Wildland Firefighter

North Dakota Forest Service
05.2012 - 10.2012
  • Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
  • Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
  • Enhanced wildfire containment by coordinating and executing strategic fireline construction.
  • Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.

Bartender

Zorbaz
08.2011 - 05.2012
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

Natural Resources Management

Itasca Community College
Grand Rapids, MN

General Studies

Minnesota State University Moorhead
Moorhead, MN

High School Diploma -

Detroit Lakes High School
Detroit Lakes, MN
05-2007

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Product and service knowledge
  • Sales presentations
  • Sales development
  • Customer retention
  • Upselling and cross selling
  • Sales consultation

Timeline

Sales Representative

Breakthru Beverage
04.2016 - Current

Head Bartender

Zorbaz
02.2013 - 04.2016

Wildland Firefighter

North Dakota Forest Service
05.2012 - 10.2012

Bartender

Zorbaz
08.2011 - 05.2012

Natural Resources Management

Itasca Community College

General Studies

Minnesota State University Moorhead

High School Diploma -

Detroit Lakes High School

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Samuel Branstad