Samuel Bush
Oklahoma City,Oklahoma
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
Heartland Payment Systems
07.2021 - Current
- Monitored service after sale and implemented quick and effective problem resolutions.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Lead Technician
Bishop Connections
06.2020 - 06.2021
- In charge of installation, termination, and documentation of ethernet and coaxial cables inside customers homes
- Investigated reported technical issues and determined needed actions
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Determined nature of required repairs by reading work orders, inspecting equipment, and testing systems
Construction Supervisor
His Hands LLC
06.2017 - 05.2020
- Managed stringent deadlines by defining and modifying work sequences to meet construction schedule
- Helped workers complete tasks with hands-on assistance at job locations
- Applied paint, stains, and other finishes to interior and exterior surfaces using manual or spray gun methods
- Installed carpet using adhesive or other materials while following prescribed methods.
Skills
- Upselling and Cross Selling
- Customer Relationship Management
- Customer Relationship Building
- Prospect qualification
Timeline
Inside Sales Representative
Heartland Payment Systems
07.2021 - Current
Lead Technician
Bishop Connections
06.2020 - 06.2021
Construction Supervisor
His Hands LLC
06.2017 - 05.2020
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