Samuel Cardona
Canton
Summary
Individual who is capable of completing physically challenging tasks. Has experience working in retail, fast food, customer service, fast-paced environments, and outdoors.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Digital Team Lead/Associate
Walmart
Holly Springs
03.2024 - Current
- Trained new associates on store operations and customer service standards.
- Resolved customer complaints to enhance shopping experiences and satisfaction.
- Led team members by providing guidance, ensuring timely completion of tasks to maintain high standards.
- Delegated daily tasks based on individual skill sets to enhance team productivity.
- Assigned tasks that matched individual skill sets.
- Monitored team adherence to company policies and procedures to ensure operational compliance.
Salad Maker/Expo Runner
Newks Eatery Cafe
Canton
07.2023 - 03.2024
- Ensured cleanliness and organization of salad preparation area to support efficient operations.
- Coordinated with kitchen staff to facilitate timely meal service and enhance customer satisfaction.
- Followed food safety guidelines to prevent contamination and ensure freshness.
- Trained new employees on salad preparation techniques to improve team performance and consistency.
- Prepared dressings and sauces for salads as per customers' requests.
- Refilled supplies regularly to maintain operational flow.
- Organized salad bar ingredients according to established guidelines.
- Monitored quality of ingredients used in salads; discarded spoiled or outdated items.
Merchandise Associate
HomeGoods
Canton
05.2022 - 05.2023
- Ensured work areas were clean and orderly to promote a positive and efficient workplace.
- Collaborated with team members to efficiently unload new products from delivery trucks, ensuring timely restocking.
- Arranged merchandise displays to attract customers and improve visual appeal of the store.
- Upheld cleanliness and safety standards throughout store, contributing to a welcoming shopping environment.
- Transported and positioned floor displays with pallet jacks.
Barista
Dunkin' Donuts
Holly Springs
05.2021 - 09.2021
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Processed transactions accurately and quickly at cash register, contributing to efficient service.
- Resolved customer concerns promptly to foster brand loyalty and satisfaction.
- Ensured cleanliness and organization of workstations and dining areas to enhance customer experience.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
Education
High School Diploma -
Cherokee High School
Canton, GA05-2023
Skills
- Strategic planning
- Team management
- Task delegation
- Complaint resolution
- Customer service
- Workplace safety
- Food safety standards
- Giving constructive feedback
Certification
Pallet Jack Certification
Timeline
Digital Team Lead/Associate
Walmart
03.2024 - Current
Salad Maker/Expo Runner
Newks Eatery Cafe
07.2023 - 03.2024
Merchandise Associate
HomeGoods
05.2022 - 05.2023
Barista
Dunkin' Donuts
05.2021 - 09.2021
High School Diploma -
Cherokee High School