SAMUEL CATTELL
San Diego,CA
Summary
A seasoned professional with a rich blend of leadership, emergency management, and training experience. Proven track record as a supervisor, managing a team of 30 employees, and successfully implementing workplace policies and procedures. Demonstrated expertise in onboarding and training, ensuring smooth operations and adherence to company standards. In addition, I bring six years of experience as an Emergency Medical Technician (EMT), providing critical emergency management and first aid services. This unique combination of experiences equips me with a comprehensive understanding of team management, emergency response, and workplace efficiency, making me a valuable asset to any team.
Overview
5
5
years of professional experience
Work History
Senior Lifeguard
Brian Bent Memorial Aquatics Complex
10.2022 - 12.2023
- Oversaw maintenance tasks such as cleaning pool decks or adjusting chlorine levels to provide a safe and comfortable swimming environment for all guests.
- Maintained accurate records of pool usage, chemical levels, incident reports, and equipment inventory for efficient operations management.
- Improved communication between staff members by implementing daily briefings and debriefings.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Assisted in developing, implementing and monitoring pool safety policies to reduce hazards.
- Enhanced team collaboration, fostering a positive work environment through active listening and conflict resolution techniques.
Assistant Supervisor Medical Services
SeaWorld Parks & Resorts
11.2018 - 10.2022
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Coordinated cross-functional efforts necessary for successful project execution from inception through completion.
- Conducted regular performance reviews, providing constructive feedback designed to help employees reach their full potential.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Responded to medical emergencies with 30,000+ patrons in the park within 4 minutes and provided emergency first aid as well as calling for paramedics if the patient is exhibiting life threatening conditions
Emergency Department Technician
Scripps Healthcare
12.2020 - 09.2021
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Served as a patient advocate, liaising between medical professionals and patients to ensure optimal care delivery.
- Collected accurate patient information, helping to streamline the registration process and reduce errors.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- provided CPR measures within the hospital with the code team to obtain vital signs as well as perform chest compressions to perform life saving measures
Education
MBA - Accounting
National University
La Jolla, CA12.2023
Bachelor of Science - Public Health
National University
La Jolla, CA09.2022
Skills
- Pool maintenance abilities
- AED operation knowledge
- First Aid Proficiency
- Public Safety
- Certified in CPR/AED
- Team Management
- Risk Management
- Crisis Management
- Record Keeping Abilities
- Coaching and Mentoring
- Safety oversight
- Equipment Inspection
Timeline
Senior Lifeguard
Brian Bent Memorial Aquatics Complex
10.2022 - 12.2023
Emergency Department Technician
Scripps Healthcare
12.2020 - 09.2021
Assistant Supervisor Medical Services
SeaWorld Parks & Resorts
11.2018 - 10.2022
MBA - Accounting
National University
Bachelor of Science - Public Health
National University
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