To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Election Officer
Santa Cruz County
Santa Cruz, CA
09.2024 - 12.2025
Distributed ballots to voters and answered questions concerning voting procedures.
Furnished assistance and advice to new voters on proper steps and procedures.
Oversaw accuracy testing and maintenance of voting units through continued surveillance.
Created fair, non-partisan environment to protect free choice of voters.
Counted over 1000 ballots to prepare official reports of election results.
Closed 500 voting booths by sealing ballot boxes and turning in votes.
Conducted voter outreach by mailing and tracking voter registration cards throughout the county.
Disaster Recovery Specialist
Santa Cruz County
Santa Cruz
07.2020 - 04.2024
Followed up on delinquent tenants and coordinated collection procedures.
Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Personal Banker Officer
Wells Fargo Bank, N.A.
Freedom
06.2017 - 04.2021
Assisted clients with account openings, transactions, and inquiries to enhance customer satisfaction.
Educated customers on product offerings and services to meet financial needs effectively.
Processed loan applications and conducted credit checks to ensure compliance with bank policies.
Developed rapport with clients through active listening and personalized service strategies.
Education
High School Diploma - undefined
Pajaro Valley High School
Watsonville, CA
06.2014
Skills
Assisted in counting votes during elections to support accurate results Collaborated with team members to ensure timely completion of vote tallying Provided logistical support to maintain organization during the counting process
Oversaw polling station operations to ensure compliance with electoral regulations
Facilitated voter education initiatives to enhance civic engagement
Assisted in distributing ballots to ensure voter participation Supported team efforts in organizing ballot collection processes Facilitated communication between stakeholders regarding ballot distribution schedules
Facilitated collaborative efforts to enhance team productivity
Delivered exceptional customer service by addressing inquiries and resolving issues promptly
Executed comprehensive problem-solving strategies to identify and resolve operational challenges
Assisted teams in organizing schedules to meet deadlines Supported project planning efforts to optimize time allocation Coordinated tasks to enhance overall productivity
Assisted in managing multiple tasks simultaneously to support team objectives Coordinated schedules and resources to enhance workflow efficiency Contributed to project completion by prioritizing tasks effectively
Applied critical thinking skills to analyze complex problems and develop effective solutions
Demonstrated consistent reliability and punctuality in all professional commitments
Facilitated effective communication through active listening techniques
Facilitated effective communication strategies to enhance team collaboration
Executed strategic decision-making processes to enhance operational efficiency
Cultivated self-motivation to drive personal and professional growth